In this FatPanda Casino review, I describe all aspects of the casino in detail and compare them to almost 200 other crypto casinos to give you a better idea of whether FatPanda Casino is a good choice for you and why. Discover their loyalty market, the most unique part of this casino. While they don’t have a lot of bonuses, and the support lacks familiarity with the casino they represent, you can still find most things a classic online casino should have.
You can choose from over 4000 games, or play a random game from the home page, another interesting feature most casinos don’t offer.
Established in 2019, FatPanda Casino is licensed and regulated by the government of Curacao.
- Games from more than 50 game providers
- One of the best VIP/loyalty programs
- Responsible gambling help links, bonus wagering hard to find
- A lot of personal info required at signup
- Very high bonus wagering requirements
Number of Welcome + Regular Bonuses
They offer very few welcome and regular bonuses (most casinos offer at least 4)
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Welcome Bonus Amount
The welcome package amount is low (most casinos offer at least $1000).
Welcome Bonus Free Spins
You will find at least 200 free spins in the welcome bonuses!
Number of Regular Weekly Promotions
They could offer more regular promotions (the best casinos offer at least 8 every week).
* Regular Promotions = all time-unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program
Regular Weekly Bonuses Amount
There is at least $5000 in regular weekly bonuses!
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Regular Weekly Free Spins
There are very few weekly free spins (most casinos offer at least 100).
Wagering requirements are very high (most casinos require 40x wagering (on bonus) or less).
* Average wagering requirements across all regular bonuses are taken into account.
FatPanda Casino offers few bonuses. There is a first deposit bonus, two reloads, and some rewards in the loyalty program.
Starting out, you have the option to use the first deposit bonus:
100% up to 500 € + 200 free spins
Wagering: 42x (bonus+deposit)
You can choose the bonus at signup and activate it with a deposit, or you can activate it later from the bonus menu. The casino uses the term 'subscribe' to the bonus. This means you opt-in and can then activate it with a deposit.
From the free spins perspective, the bonus is actually not bad, even though its value is low. However, the wagering requirement is among the highest you can find in crypto casino bonuses.
All FatPanda Casino bonuses have a minimum deposit of 20 € and a wagering requirement of 42x on bonus+deposit.
After that, you only have two ways to go: use reload bonuses or play games to get loyalty points and spend them on loyalty bonuses. Or both.
There are two reload bonuses. The first one can be found in the bonus menu and is a daily reload bonus of 50% up to 1,000 €.
The second one can only be used if you have already used the daily reload bonus, wagered it, and still want more. In that case, you're entitled to 25% up to 2,000 €. This one can be used once per week.
Lastly, there are the loyalty bonuses. I will talk more about them in the loyalty section of this FatPanda Casino review, I'll only say now that, apart from the level-up bonuses, you can buy cash bonuses with your loyalty points. These range from 10-50 €.
The most unique part about this is that there is a loyalty store where you can buy bonuses or electronic devices. This idea isn't exactly new anymore, but few casinos use it, so it's still somewhat unique. You can find something very similar in LoloBet Casino. Cloudbet even lets you assemble bonuses yourself.
FatPanda also has a tournaments page, but there are no promotions there.
Not a very lavish offer considering that a four-tier welcome package along with regular reloads and cashbacks has become the standard of crypto casinos. Either that or casinos make up something completely unique, which is even better, in my opinion.
Even though you will see this image on the home page
Titled 'Cashback', it talks about free spins for some reason, but there are no such promotions in the casino. This is either something old they forgot to remove or something new they plan but haven't released yet. Either way, it's a bit misleading.
If you're set on playing in FatPanda, you might as well use the bonuses. Otherwise, there are better casinos out there if you really like good promotions that keep on coming. mBit Casino bonuses and BitStarz are two such examples.
FatPanda Casino Bonus Code
FatPanda Casino doesn't use bonus codes for their bonuses and promotions. In fact, there isn't even a field where you could enter a bonus code. All their available bonuses are shown in the Promotions menu or in your account -> Bonuses. You can activate bonuses there and then make a deposit to get the bonus.
FatPanda Casino Review: Games
Number of Games
They have more games than most casinos!
They have games from more game providers than most casinos!
live baccarat games are missing
Provably Fair Games
The casino offers games provably fair by the player
Number of Crypto Games
They have one of the most diverse offers of crypto games!
* Crypto games: Dice, Crash, Plinko
FatPanda Casino offers over 4000 games from more than 50 game providers. It's not the largest game collection, but you can find all game types there and most of the biggest game providers, with the exception of Pragmatic Play.
There are three menus you can use to access games: Home, Casino, and Live Casino. The casino uses a dark purple background with large thumbnails. Nothing fancy.
Home is the homepage where you can find a little bit of everything, as it's usual in casinos. There are categories like New, Popular, Live, and so on. There is even a larger thumbnail to play a random game, which is an interesting feature that can come in handy if you're not sure what to play.
All three menus are further divided into categories like New, Popular, Slots, Table Games, and Jackpots.
There is no way to sort games, and you can filter them by categories or by game providers. Like in most casinos, I miss a filter for the RTP and volatility or at least some information about these numbers for each game.
All search bars work the same and search only inside selected filters, so in case you can't find a game, make sure your filters are off.
If you're looking for provably fair games, you will only find the ones from Spribe.
Accessibility & UX
Number of Supported Languages
The casino offers it's site only in 6 languages (most casinos have at least 7)
The casino accepts only 8 cryptocurrencies (most casinos accept at least 10)
Many countries are restricted from playing (the best casinos restrict less than 20)
* Includes restricted countries for using bonuses as well.
Desktop Site Speed
Desktop website speed is ok but could be faster
* Measured with Google Page Speed Insights (Largest Contentful Paint)
Mobile Site Speed
Mobile website is slower compared to majority of casinos
* Measured with Google Page Speed Insights (Largest Content Paint)
Hard to Find Info
Responsible gambling help links, bonus wagering
Lost or Diminished Functionalities on Mobile
All functionalities work well on mobile
There are no intrusive and unnecessery notifications and popups
* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.
FatPanda Casino offers its site in 6 different languages and restricts an average of 20-ish countries from playing. You can see all detailed lists in the details section of this Fat Panda Casino review.
They are mostly fiat-oriented, which can be seen from the fact that they accept 8 cryptocurrencies and over 30 fiat currencies. They also block all IPs from restricted countries from accessing the website, require almost all personal information to make a crypto deposit, and don't process crypto transactions directly on the blockchain, but use 3rd party payment providers instead.
I understand the intent behind the personal information, but it's a bit discouraging for crypto players, which might be the reason why FatPanda Casino isn't a brand name you see when the topic is crypto casinos.
FatPanda Casino uses 3rd party casino software, limiting them from offering unique features you can see in some leading casinos, like BC.Game and Coins.Game. That's also why the casino looks and offers almost the same things as Lolobet Casino, which has the same casino software.
The website doesn't have the fastest loading times, although this isn't something I have noticed when playing.
There aren't any glitches, and the site works well, although there are some things that are hard to find. For example, you have to read the terms to find the wagering requirements for bonuses, there are no responsible gambling help links outside the terms, and some payment limit information mismatches the information in the deposit and withdrawal windows.
The worst part is that the support agents have no idea either. But more about that in the support section of this FatPanda Casino review.
The website is accessible with VPN, there are no annoying popups, and there is no mobile app, but the site is nicely responsive, and the mobile experience is satisfactory.
Login, Signup & Payments
Required Personal Info to Sign Up and Play
A lot of personal information is required to sign up and play
Sign Up Process
The sign up process is either longer or more complex compared to most casinos
Very low min. deposit, but has a limit on max. deposits.
Min. withdrawal is very low compared to most casinos and max. withdrawal is very low.
The casino accepts very few cryptocurrencies compared to most casinos (that accept at least 10).
Use of Bonus Codes
Bonus codes are simple to use if they are needed at all
You need to wager your deposit amount only once before being eligible for a withdrawal.
The signup process starts by requiring only an email and country. But no matter which currency you choose for deposits, you will have to enter almost everything else. If you ever decide to use a different currency or payment method, you might have to enter some more.
Needless to say, FatPanda Casino isn't among anonymous crypto casinos.
To log in or sign up, click on any Play Now link in this review to go to fatpandacasino.com.
- Click on the open door with an arrow icon at the top right of your screen to open the signup or login window
- To log in, enter your email and password, and click the Login button. To sign up, first choose the first deposit bonus or no bonus (you can activate the first deposit bonus later as well), click Next, enter your data, and check all three boxes.
- If you're signing up, confirm your email, and you're done
Be careful when selecting the currency at signup. It's the display currency that will be used throughout the casino and can't be changed later. You will see all your deposits and withdrawals displayed in that currency as well, regardless of the payment method you choose, so select something you're most familiar with.
You can then deposit in one of the 8 cryptocurrencies available or use around 15 payment methods to deposit in fiat. All available currencies and methods depend on your country. Even cryptocurrencies which doesn't make much sense to me.
For example, I used a VPN to play from Italy because Slovenia is restricted, and Italy is close to provide a fast connection. I only had Binance Coin as an available deposit method. Why Italians shouldn't use other cryptocurrencies is beyond my understanding. This is something you would never encounter if you played in a casino that uses blockchain to process crypto transactions instead of 3rd party payment providers.
The payment limits are okay when it comes to minimum deposits and withdrawals and bad when it comes to maximum limitations.
|Crypto deposit||10 €||10,000 €|
|Crypto withdrawal||10 €||2000 €/day, 3000 €/week, 5000 €/month, 50000 €/year|
|Fiat deposit||10 €||10,000 €|
|Fiat withdrawal||10 €||2000 €/day, 3000 €/week, 5000 €/month, 50000 €/year|
Payment limits could be much better if the casino processed crypto transactions without 3rd party payment providers. It's the whole point of cryptocurrencies: low fees, no intermediaries, fast transactions, no limits. But if you don't use the blockchain directly, then you lose all these benefits.
Maybe I'm a bit unfair because this wasn't FatPanda's choice, but rather came with the software behind the casino (which is the same as in Lolobet Casino, hence they look the same and offer the same things). However, a casino that wants to lead must take some risks, one of them being their own software, which in most casinos only works in their favor (BC.Game, BetFury, and Stake.com, for example).
Also, be careful, the withdrawal window will tell you that the max. limit is 10,000 €, regardless of the payment method. However, according to FatPanda Casino Terms, you aren't allowed to withdraw more than 2,000 € per day.
Regular Players Treatment
You can sign up to a newsletter.
Regular Weekly Promotions
There could be more regular weekly promotions, but at least they have some!
The casino has a good loyalty program!
Support is one of the best and will sure take care of all your needs!
*Support is rated in the support section of FatPanda Casino review.
FatPanda Casino has a newsletter which you subscribe for at signup. If you want to unsubscribe, there is a setting in your profile.
When it comes to bonuses, there isn't much apart from reload bonuses and small bonuses you can buy in the loyalty store. If you want free spins, cashbacks, tournaments, or some other incentives, then you will have to look elsewhere. My suggestion would be mBit Casino or BitStarz, they never run out of regular promotions. Or maybe Betfury and Coins.Game if you want something more unique.
The loyalty program is one of the most affordable ones to join and progress through, and you can also get more unusual rewards, like electronics, besides bonuses. But there isn't much going on altogether, so I'll let you decide here whether this is something for you or not. I explain everything in detail in the loyalty section of this FatPanda Casino review.
Lastly, the support is nice and very responsive, although they appear to know surprisingly little about the casino. Sadly, the only casinos I've seen that have this handled are the biggest, most established ones, like BitStarz. Again, you can read more in the support section of this review to find out more.
Loyalty Program Accessibility
This loyalty program is one of the most accessible ones!
The casino doesn't have a VIP program
* Learn what makes a VIP program different from a loyalty program.
Unique Loyalty Prizes And Features
This loyalty program offers electronics
Number/Value of Added Features For a Loyal Player
The loyalty program could add more value to player's experience
At first glance, this loyalty program seems to be the crowning jewel of FatPanda because it's the only thing that stands out a bit compared to everything you can find in other crypto casinos. I'm talking about electronic devices that you can buy with your loyalty points. Most casinos offer only bonuses and priority support in their programs, so anything outside that is considered unique.
This is also one of the most affordable loyalty programs to take part in.
There is some confusion about the levels in this program. I've tried very hard to clear this information with FatPanda's support which you can read more about in the next section.
Casino's terms will tell you that there are 100 levels in this program and even reference an example for retaining your level. Ignore that; none of it is true.
There are five levels:
- Beginner: 100 XP; coefficient: 0.5
- Amateur: 5,000 XP; coefficient: 1
- Gambler: 50,000 XP; coefficient: 1.5
- Professional: 500,000 XP; coefficient: 2
- Elite: 1,000,000 XP; 3,000 XP to hold; coefficient: 3
The way this program works is very simple, although it can be a bit confusing at the beginning.
The XP are experience points and tell you how many you need in order to progress to the next level. As you can see from the screenshot above, the beginner level is 0-100XP. So when you reach 101 XP, you reach the Amateur level.
$/€1 bet brings you the coefficient amount of XP. For example, a Beginner will get 0.5 XP and 0.5 loyalty points for each $1 bet.
The difference between the two is that experience points can't be spent and dictate your progression in the loyalty ladder. Loyalty points, on the other hand, can be used to buy bonuses or electronic devices in the Market.
Lastly, the final level has a 'hold' requirement, which is a monthly amount of XP you need to acquire in order to stay on the level. Since the coefficient is 3, you need to wager at least $1,000. This is why I said this is one of the most affordable loyalty programs to take part in.
You can take a look at the second screenshot above to see the prizes available in the Market, which you can buy using the loyalty points. There are three cash prizes available, and electronic devices.
While this loyalty program is simple and affordable, it also doesn't offer much. To be able to buy electronic devices is a nice addition, but apart from that and the few cash prizes, there is nothing else. No account managers, no priority support, no priority withdrawals, no custom promotions.
I personally prefer uniqueness over the excess of numerous bonuses, however, in this case, I'm not sure. If I'm someone who plays regularly, and I already have the latest iPhone, then I'm left only with reload bonuses and a loyalty point to cash conversion. Is that enough to keep me engaged?
Once again, the entire program looks very much like Lolobet Casino's program due to the same software used in the background. Just to give you an idea of how much a casino is bound by this.
Number of Support Options
They could have more support options apart from live chat (the best casinos include live chat, email and telephone)
Live Chat Experience
Live chat doesn't send an email when the chat is over or if the response is late.
Live chat response time is a few seconds or up to a few minutes tops!
Bots & Agents
Live chat agents give usefull and to the point answers and they are both professional and friendly.
* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.
You can contact FatPanda Casino via live chat or email.
When you use the live chat, you're connected to an agent immediately, without any chatbot interference. The agents are nice and reply really fast (mostly under a minute). However, they know nothing about the casino.
I always go through the entire casino and read the terms before I sign up, so I already know what I'm up against. I also like to test everything, from games to bonuses and the loyalty program.
In this case, what I was struggling with was the loyalty program. My profile indicated that there are 5 levels, as I described in the loyalty section of this FatPanda Casino review. The bonus terms, however, talk about 100 levels.
After that, there is even an example of level 22 and what it takes to hold it.
I asked the support agent how many levels there are and where I can see all of them.
The first reply was: "You can check in 5.1 of our Bonus terms and condition. Our loyalty program consists of 100 levels, for completing each level the player receives loyalty points."
So, naturally, I wanted to know what the 5 levels in my account are. Only the first 5, or is this some kind of level within a level thing?
The answer I got was: "We only have 5 levels and in that 5 levels the highest possible you can achieve is our Elite Loyalty."
The agent was nice and apologized for the confusion when I pointed this out, but it goes to show that the agents don't know their own casino and probably go read the terms when asked something like I did. But what's the point of an agent like that?
I understand that most casinos outsource their support agents, but the bare minimum you must get is someone who actually reads your question and knows the answer.
While the support is nice, I hope you don't need them for anything serious.
FatPanda has a short section about responsible gaming, accessible from the footer of their website. You can self-exclude or set deposit and loss limits. However, you must contact support to do any of this. Not the most friendly way to do things, but most casinos do it this way.
100% up to 500 € + 200 free spinsClaim bonus
Number of games:
Crypto: 10 €
Crypto: 10,000 €
Crypto: 10 €
Crypto: 2,000 €
live chat, email
Software (game) providers:
- First Deposit: 100% up to 500 € + 200 free spins
- Daily Reload: 50% up to 1,000 €
- Weekly Reload: 25% up to 2,000 €
FatPanda Casino Review FAQ