BitStarz Casino is one of the first online crypto casinos. It’s one of the most reputable online casinos, and probably the only one where I am confident enough to answer is BitStarz legit, with a definitive yes.
It offers first-class player treatment, excellent support, and a casino experience tailored to your preferred games and deposit habits. Of course, there is always room for improvement, as I will show in this BitStarz Casino review, but overall, they managed to create an amazing casino that deserves to be the leading brand in this industry.
Although not the friendliest minimum deposit Bitcoin casino due to providing payments through third-party providers, BitStarz minimum deposit stands at around $3 for crypto and $20 for fiat—more about optimizing your BitStarz deposit in the payments section of this BitStarz review.
Established in 2014, BitStarz is regulated and licensed by the Government of Curacao.
We also conducted a BitStarz interview with Olle, the casino’s VIP manager:
These interviews can help you understand how casinos do things and what their attitude is like. So check out the Crypto Interviews Podcast page for the entire podcast series.
- One of the largest game collections
- Games from more than 70 game providers
- One of the best VIP/loyalty programs
- Exclusive no deposit bonus
- Lots of restricted countries
Players Top GEO’s:
- New Zealand
* Acquired from Google Trends. Not an indication that the casino accepts or targets those countries!
BitStarz Review of Bonuses
Number of Welcome + Regular Bonuses
They could have more welcome and regular bonuses (the best casinos offer at least 7).
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Welcome Bonus Amount
The welcome package amount is higher than in most casinos!
Welcome Bonus Free Spins
You will find at least 200 free spins in the welcome bonuses!
Number of Regular Weekly Promotions
They could offer more regular promotions (the best casinos offer at least 8 every week).
* Regular Promotions = all time-unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program
Regular Weekly Bonuses Amount
The weekly bonuses couls be higher (the best casinos offer at least $5000 worth of bonuses).
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Regular Weekly Free Spins
You can get at least 200 free spins every week!
Wagering requirements could be lower (the best casinos require 20x wagering (on bonus) or less).
* Average wagering requirements across all regular bonuses are taken into account.
BitStarz offers high bonuses for any occasion. However, a heads-up:
Different bonuses with different values are available depending on the country you're visiting from!
I will include all the details here so you'll know what to expect.
BitStarz No Deposit Bonus
By default, BitStarz offers 20 free spins for new players, with a 40x wagering requirement. However, by signing up through Gamblineers, you're entitled to
Bonus code: GAMBLINEERS
You must confirm your email first, there is a $100 winnings limit, and $20 must be deposited to withdraw any wins. This is standard procedure. All casinos require some deposit to withdraw no deposit wins.
There are lots of countries exempt from using this bonus, so make sure to check the terms before you proceed. I listed some of the major countries here:
Luckily, BitStarz is a VPN-friendly casino and anonymous. You can read more about this in our BitStarz USA article.
This no deposit bonus (either the regular or the exclusive) isn't impressive in terms of how many free spins you get. Still, you should never pick casinos solely by their bonuses, and the fact that you get a no deposit in a reputable casino like this is already a worthy offer.
BitStarz offers one of the biggest welcome bonus packages when compared to other online crypto casinos. Let's begin with the first deposit bonus:
BitStarz offers 100% up to 1BTC + 180 free spins on the first deposit. By signing up through the links on Gamblineers, you can get
Wagering: 40x on bonus
No bonus code required.
A bonus of up to 1 BTC (or more) is the first sign that a casino is crypto-oriented and is putting in effort to please crypto players.
In fiat, the value of this bonus depends on the country you're visiting from. In Canada, it's 300 CAD. In Australia, it's 10,000 AUD. From most EU countries, it's 300 €.
The minimum deposit is $20, or $40, to get the free spins. The minimum deposit must also be wagered once in the first 24 hours to get the free spins. Then, the free spins are credited by 20 per day.
This first deposit bonus is among the highest you can get in crypto casinos and has average wagering. An example of a similar bonus with a bit better conditions is Coins.Game's 300% first deposit bonus with only 30x wagering.
Then, the welcome package continues with three more bonuses:
- Second deposit bonus: 50 % up to 1 BTC
- Third deposit bonus: 50 % up to 2 BTC
- Fourth deposit bonus: 100 % up to 1 BTC
All in all, BitStarz offers up to 5 BTC + 180 free spins in the welcome package! The minimum deposit is always $20, and the wagering requirement is 40x on bonus.
There are very few casinos that can top this kind of offer. mBit Casino has a very similar one with more free spins, for example.
Regular Player Promotions
There are five regular promotions in BitStarz (six, if you count the VIP program), plus a unique feature called the Piggy Bank.
First, there is the Monday Reload bonus of 50% up to $300. Wagering for all these bonuses is 40x on bonus value.
Then, every Wednesday, you can get up to 200 free spins, depending on your deposit amount:
- For $30, you get 20 free spins,
- for $80, 80 free spins,
- and for $160, 200 free spins.
There are also two weekly tournaments, called Slot Wars and Table Wars, with rewards of $5,000 + 5000 free spins and $10,000, respectively.
BitStarz also runs a 'Level Up Adventure', sort of a quest where you level up by playing and earn rewards along the way. This isn't weekly or monthly, but rather a couple of times every year, and runs for an entire month.
Every year, BitStarz also has a Tesla tournament, where the winner wins a brand-new Tesla car!
As a VIP player, you can also get a cashback, but more about that in the VIP section of this BitStart casino review.
And now, for the unique promotion:
BitStarz Piggy Bank
The Piggy Bank is, as the name suggests, like a savings account where cash accumulates as you play.
No exact formula defines how this happens, but if you make higher bets, the piggy grows faster.
As you sign up, there is already $5 inside. You can see its status under every game you play and looks like this:
Apart from filling up the piggy, you can be awarded hammers as you play, which can break the bank or only crack it a bit. You have 30 days to break the piggy as it fills, or you start again from zero.
Any money inside is then yours with a 1x wagering requirement.
The Piggy Bank is like a rakeback feature with a unique spin.
To be completely honest, without the Piggy Bank feature, the BitStarz bonus offer would be nice, but there would be something missing compared to the custom-software casinos like BetFury and Coins.Game. However, BitStarz has shown nicely that a casino can be unique even without in-house casino software.
BitStarz Bonus Code
BitStarz normally offers 20 free spins at sign-up, but they decided to offer you 25 free spins by signing up through Gamblineers and using our BitStarz bonus code: GAMBLINEERS.
In case anything goes wrong, bonus codes can be entered under your profile -> My Rewards, or by clicking on the Deposit button and then 'I have a bonus code'.
Here are the BitStarz no deposit bonus code details:
|BitStarz Bonus Code||GAMBLINEERS|
|No. of free spins||25|
|Min. deposit to withdraw winnings||$20|
BitStarz Casino Review: Games
Number of Games
They have more games than most casinos!
They have games from more game providers than most casinos!
You will find all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!
Provably Fair Games
The casino offers games provably fair by the player
Number of Crypto Games
They have one of the most diverse offers of crypto games!
* Crypto games: Dice, Crash, Plinko
Find over 5,000 different BitStarz games from almost 80 different game providers.
Because BitStarz is one of the biggest casinos, you can expect to find anything you can imagine. There is a provably fair games section with BitStarz's in-house games and provably fair games from other game providers.
There is a separate category in the lobby for exclusive games: games developed exclusively for the BitStarz Bitcoin Casino.
When you first open the website, an abstract, dreamy, purple color welcomes you, highlighting the awards won, top customer reviews, number of new games added, and average cash-out time.
The lobby is comprised of all the sections you can find in the side menu. You can search for games, filter them by game providers, or customize the lobby to turn on or off the categories that interest you.
There is even a short wizard accessible by the 'Customize' button. Telling it what kind of games you like, the casino will automatically recommend similar ones!
BitStarz offers the most tailored game experience of all crypto casinos!
A nice touch to the lobby is the ‘Find me a game’ button that shuffles all games to present a random one for you to play.
As you click on a game thumbnail, you are taken to the game page, where you can choose the currency you want to play with and whether to play for real or fun.
On desktop, you can find slot reviews and details like its RTP and bet limits if you scroll down from the game window. On mobile, you must return to the first page where you chose the game currency to see this information.
Not all games have this additional information, though, and the fact that you have to open each game to see the RTP is a bit annoying. Additionally, if you're already playing a game on mobile and click back, you will drop back to the lobby instead of the game info page, so you have to find the game all over again.
A nice feature, though, is that the games minify when you leave them, so you're free to explore the casino while the game is still running minified in case you want to return.
Accessibility & UX
Number of Supported Languages
The casino offers it's site only in 5 languages (most casinos have at least 7)
The casino accepts only 9 cryptocurrencies (most casinos accept at least 10)
More countries are restricted from playing than the majority of casinos
* Includes restricted countries for using bonuses as well.
Desktop Site Speed
Desktop website is among the fastest!
* Measured with Google Page Speed Insights (Largest Contentful Paint)
Mobile Site Speed
Mobile website is among the fastest!
* Measured with Google Page Speed Insights (Largest Content Paint)
Hard to Find Info
All important information is easily accessible
Lost or Diminished Functionalities on Mobile
All functionalities work well on mobile
There are no intrusive and unnecessery notifications and popups
* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.
BitStarz excels in user experience and, apart from anonymity, lacks accessibility. This is mostly derived from the fact that they use the Softswiss software to run their casino.
What this means is that they are not completely in charge of what they can or can't set up in the casino. For example, they are limited to which cryptocurrencies and payment methods they accept, and they can't process crypto transactions directly on the blockchain, which is a major flaw in my opinion.
For years, BitStarz has been stuck on accepting the same six cryptocurrencies, a number that has grown to 9 in 2022. But that's still very low, considering you can play in over 100 different cryptos in some casinos like TrustDice and Bets.io.
Although the payment limits are fine, they could be better, something I will discuss in the payments section of this BitStarz review.
Due to regulators tightening their grip on gambling in general and targeting more established brands like BitStarz first, it results in an ever-growing list of restricted countries, including already over 70 countries in BitStarz's case.
If any of this makes you doubt whether BitStarz is the right casino for you, you can check out our BitStarz alternatives post. However, I still believe that you can't go wrong with BitStarz. There is no such thing as an ideal casino, and BitStarz is still at the top of the industry for a reason.
However, all things considered, they have done an amazing job by providing one of the most incredible user experiences of all crypto casinos. Usually, casinos with their own software are the ones who are far ahead of the rest of the industry that's stuck using third-party software. But BitStarz, being big enough, managed to leverage that to their own advantage.
The website works flawlessly, loads fast, and includes many features that make your experience unique and entertaining.
Minifying games so you can browse around the casino and including a crypto-to-fiat calculator are only two such examples. However, the calculator is only available on desktop.
Most importantly, though, BitStarz has incredibly fast and reliable withdrawals.
They even display their average withdrawal time in their lobby:
I have done my own BitStarz withdrawal review and can tell you that the time isn't exaggerated in any way. Of course, times can differ if you're withdrawing $50 or $10,000, but mostly, you will get your cash out in under 10 minutes, which is something very few casinos can guarantee!
BitStarz Withdrawal Review
You will get your cash out in under 10 minutes, which is something very few casinos can guarantee!
BitStarz is also accessible by VPN, and there is a BitStarz app available if you want to be able to access the casino faster, play in a better full-screen, and have generally faster response times.
Although it's a browser app, it's available for all devices and can be installed by going to your browser's options (the three dots) and finding it there.
BitStarz Deposit & Withdrawal Review
Required Personal Info to Sign Up and Play
Only an email is required to sign up and play!
Sign Up Process
The sign up process is short and simple!
Very low min. deposit and unlimited max. deposit!
min. withdrawal is very high and max. withdrawal is very high compared to most casinos.
The casino accepts very few cryptocurrencies compared to most casinos (that accept at least 10).
Use of Bonus Codes
To use bonus codes you must either contact support or be careful where and when you enter them
You need to wager your deposit amount only once before being eligible for a withdrawal.
To sign up for BitStarz casino, you need to enter your email and choose your preferred currency. It's as easy as that-making BitStarz an anonymous crypto casino!
You have the option to confirm your email and receive 20 Free Spins (exclusive 25 free spins in our case!). There is a small caveat, though, and it's that you can't use temp emails or fake emails because BitStarz is very good at identifying them.
In case you require a step-by-step guide to sign up or possibly troubleshoot any login problems or issues accessing the website, we have a BitStarz Casino login post just for that.
As for BitStarz deposit and withdrawal limits, they are great for players who bet small amounts as well as those who want to withdraw huge amounts of money. However, as I mentioned in the accessibility section of this BitStarz Casino review, they could be even better. Let's see why:
|Crypto deposit||0.1 mBTC||unlimited|
|Crypto withdrawal||6 mBTC||10 BTC|
Although BitStarz minimum deposit in crypto is only around $3, most casinos with in-house software don't limit them at all because they can control this.
By processing transactions directly on the blockchain, there are no limits because there are no intermediaries. However, in casinos, that means you mustn't be limited by payment providers and third-party software.
Similarly, for other limits. While 10 BTC is a very high limit, some casinos can easily top that.
Regular Players Treatment
You can sign up to a newsletter.
Regular Weekly Promotions
There could be more regular weekly promotions, but at least they have some!
The casino has a good loyalty program!
Support is one of the best and will sure take care of all your needs!
*Support is rated in the support section of BitStarz review.
BitStarz casino offers a newsletter and a blog with all the newest information and various interesting blog posts, such as descriptions of games, the biggest wins of the year, and others.
Along with their extensive FAQ section, they also offer live chat and email support with one of the greatest support experiences in all online casinos.
They have an incredible offer of bonuses. Their welcome package is up to 1BTC and 180 Free Spins. They also have two weekly tournaments with a prize pool of up to $10,000, reload bonuses, free spins, the unique Piggy Bank feature, and a completely customizable VIP program!
BitStarz's approach to players has been very personalized from the beginning. From tailoring the website to your preferences to offering many bonuses, tournaments, and great support to your liking. It doesn't sound much like this, but play in BitStarz and then in another casino, and you'll notice the difference.
VIP + Loyalty
Loyalty Program Accessibility
This loyalty program is one of the most accessible ones!
This VIP program is not very exclusive
Unique Loyalty Prizes And Features
This loyalty program offers exclusively tailored program to the player
Unique VIP Prizes And Features
This VIP program offers an exclusively tailored program to the player
Number/Value of Added Features For a Loyal Player
The loyalty program offers one of the richest experiences!
Number/Value of Added Features For a VIP Player
The VIP program offers one of the richest VIP experiences!
BitStarz launched its VIP program in 2022 as one of the most exclusive VIP programs in online casinos!
It’s not the ‘usual’ program with tiers or levels as you might expect, but instead exclusive – if you want something, you ask for it, and if you really are a VIP player, you get it! At least, that’s what BitStarz says.
Their high-value players can receive:
- bigger and better bonuses and tailored bonus plans,
- custom payment limits,
- senior VIP Manager with over a decade of experience who is available to them 24/7 and can be contacted via various social media platforms,
- unrestricted and fast cashouts,
- and exclusive access to the latest casino additions – this way, you can be the first to try their newest games
There are essentially no limitations to what your rewards can be. You can tailor the VIP program so that it is best suited to your personal wishes. The program at BitStarz is adjustable, without any levels – its main objective is to cater to the player's preferences.
Number of Support Options
They could have more support options apart from live chat (the best casinos include live chat, email and telephone)
Live Chat Experience
Live chat doesn't send an email when the chat is over or if the response is late.
Live chat response time is a few seconds or up to a few minutes tops!
Bots & Agents
Live chat agents give usefull and to the point answers and they are both professional and friendly. You have to talk to a bot before getting to an agent.
* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.
BitStarz is known as a casino with spectacular support! They focus on higher quality support compared to other online crypto casinos. Their responses are almost instantaneous, their agents have a personal yet professional approach, and they really make you feel like your experience matters, no matter how small your problem might be.
The reason behind this is that BitStarz has an in-house support team. That means people with a clear vision who actually know the casino, unlike most outsourced support agents in other casinos who cite terms to you and even do that incorrectly.
They call themselves ‘support heroes’ on their about page and refer to their live chat agents as ‘support heroes’, which is amusing, but I can’t argue with them.
You can contact them through e-mail or live chat. Live chat will be answered first by a chatbot to filter out those issues, which can be sorted out simply by pointing players to the right part of their website. But don’t get discouraged by that, the bot already offers a live agent option at the very beginning.
I honestly hate chatbots, but in this case, BitStarz designed their live chat perfectly; the bot doesn’t make your chat experience any less convenient.
BitStarz is creating an example of a casino with many responsible gambling options; even better, players can set most of them themselves!
They offer self-exclusion, cooling-off periods, session limits, deposit, wager, and loss limits. All of them can be set, changed and removed in My Account settings or by contacting email support.
Although this is also another thing that is mostly due to the casino software BitStarz is using, but it's still a great example of how things should be.
25 free spinsClaim bonus
Number of games:
Crypto: 0.1 mBTC, Fiat: $20
Crypto: unlimited, Fiat: $4,000
Crypto: 6 mBTC, Fiat: $50
Crypto: 10 BTC, Fiat: $20,000
Only In Browsers
live chat, email
Software (game) providers:
- Exclusive No Deposit: 25 free spins
- Exclusive First Deposit: 125% up to 1 BTC + 180 free spins
- Second Deposit: 50% up to 1 BTC
- Third Deposit: 50% up to 2 BTC
- Fourth Deposit: 100% up to 1 BTC
- Monday Reload: 50% up to $300
- Wednesday Free Spins: 200 free spins
BitStarz Review FAQ
9:49 AM / Mar 23, 2023Hi Martin T, Thank you for reviewing us! As Adam mentioned, a casino has no control over the games and all games except our own are made by other companies which we as a casino "lease" if you will. In other words, a casino can neither be blamed for losses nor can we be praised for big wins, as they're both out of the casino's control. What we can be judged on are things we can impact, which is the service, bonuses, speedy withdrawals, etc, which I think we do an OK job at, but we're not perfect of course. There's always something we can improve on, but the improvement has to be done on something we can actually have influence over, and payout is not one of them. I hope that makes sense, and I wish you all the best regardless of where you play :) Olle
11:37 AM / Mar 21, 2023Hi Martin! Thanks for commenting. No player can win against a casino longterm - that's how casinos work. Although BitStarz added some of their own games last year, most of their games are from other licensed game providers, where BitStarz doesn't have a say in how they work. So I doubt they would do anything to make you lose any more than it's statistically expected. However, if you feel like BitStarz isn't for you, that's perfectly ok, you're welcome to try some other trusted brands and try your luck there.
11:04 AM / Mar 21, 2023i been playing at bitz for while now and made over 2k deposits probably more, and havet even cashed out once. yes its a nice casino lots of games but who cares if all u doing is milking the players. i feel like i can never win. stay away other sites much better at paying out.