BitStarz Review

8.9

Overview

BitStarz casino is one of the first online crypto casinos. It offers first-class player treatment, friendly support, and a casino experience tailored to your preferred games and deposit habits.

BitStarz offers an exclusive Bitstarz no-deposit bonus for new players at Gamblineers! It has over 3500 games, and you can choose provably fair games, crypto games, and other popular slots and table games. Not to mention their incredible welcome package of 1BTC + 180 Free Spins and many other promotions and tournaments. If we add high betting limits to the incredible offer of various promotions, playing at BitStarz is a no-brainer.

Established in 2014, BitStarz is regulated and licenced by the Government of Curacao.

We also conducted a BitStarz interview with Olle, the casino’s VIP manager:

These interviews can help you paint a picture of how casinos do things and what’s their attitude like. So check out the Crypto Interviews Podcast page for the entire podcast series.

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BitStarz Traffic

Players Top GEO’s:

  1. Australia
  2. New Zealand
  3. US
  4. Canada
  5. Latvia

Acquired from Google Trends. Not an indication that the casino accepts or targets those countries!

BitStarz
BitStarz
BitStarz
BitStarz

BitStarz Bonuses

9/10

Number of Welcome + Regular Bonuses

BitStarz could have more welcome and regular bonuses (the best casinos offer at least 7).

Welcome Bonus Amount

BitStarz has a higher welcome package amount than most casinos!

Welcome Bonus Free Spins

BitStarz offers at least 200 free spins in their welcome bonuses!

Number of Regular Weekly Promotions

BitStarz offers a large amount of regular promotions!

* Regular Promotions = all time unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program

Regular Weekly Promotions Amount

BitStarz could offer more in weekly promotions (the best casinos offer at least $5000 worth of promos).

Regular Weekly Free Spins

BitStarz offers at least 200 free spins every week!

Wagering Requirements

BitStarz could have lower wagering requirements (the best casinos require 20x wagering (on bonus) or less).

* Average wagering requirements across all regular bonuses are taken into account.

BitStarz has an incredible offer of bonuses for all of you who appreciate excellent offers!

BitStarz offers one of the biggest welcome bonus packages when compared to other online crypto casinos. But even before using the welcome package, you have the opportunity to use the no-deposit bonus to receive 20 free spins if you confirm your email address!

Here is a list of all promotions and bonuses the casino offers:

  • First deposit bonus: 100 % up to 1 BTC + 180 free spins,
  • Second deposit bonus: 50 % up to 1 BTC,
  • Third deposit bonus: 50 % up to 2 BTC,
  • Fourth deposit bonus: 100 % up to 1 BTC,
  • No-deposit bonus: 20 Free Spins,
  • 50% Monday reload up to 0.11 BTC,
  • Wednesday 200 Free Spins

For the Wednesday Free Spins, you have three options. First, deposit 1.3 mBTC and get 20 Free Spins, second, deposit 3.5 mBTC and receive 80 Free Spins, and third, deposit 7 mBTC and receive 200 Free Spins.

All bonuses have a 40x wagering requirement on bonus, which is standard.

Next to bonuses, BitStarz offers three different weekly tournaments. You can win up to $10,000 in cash!

Overall, I am satisfied with BitStarz promotions. They have huge bonuses and decent minimum deposits and wagering requirement.

BitStarz
BitStarz

BitStarz Bonus Code

BitStarz normally offers 20 free spins at sign up, but they decided to offer you 25 free spins by signing up through Gamblineers and using our BitStarz promo code: GAMBLINEERS.

By clicking any PLAY link to BitStarz, the BitStarz sign up bonus code will be applied automatically. Just to be sure, you should see the Gamblineers logo and the ‘exclusive’ tag on the sign up page (look at the next image).

Here are the BitStarz no deposit bonus code details:

Online Casino BitStarz
BitStarz Bonus Code GAMBLINEERS
No. of free spins 25
Wagering 40x
Max. winnings 1.77 mBTC / 0.067 BCH / 0.266 LTC / 0.023 ETH / 202 DOG / 100 USDT
Validity 7 days
Min. deposit to withdraw winnings 0.00035 BTC / 0.013 BCH / 0.053 LTC / 40 DOG / 0.005 ETH / 20 USDT
BitStarz
BitStarz
BitStarz
BitStarz
BitStarz
BitStarz

BitStarz Games

9/10

Number of Games

BitStarz has more games than most casinos!

Game Providers

BitStarz has games from more game providers than most casinos!

Game Variety

BitStarz has all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!

Provably Fair Games

BitStarz offers games provably fair by the player

Number of Crypto Games

BitStarz has one of the most diverse offers of crypto games!

* Crypto games: Dice, Plinko, Crash, Wheel Spin, Hi-Lo

Find over 3,500 different BitStarz games from 40 different game providers. They have over 50 provably fair games from BGaming, but that's not all. They also offer their own in-house, provably fair games! They have slots, table games, live casino, and crypto games.

They even host an exclusive game for BitStarz, BitStarz Billion (see screenshot)! It was developed by BGaming and can be played only at BitStarz casino.

When you first open the website, an abstract, dreamy, purple color welcomes you, highlighting the awards won, top customer reviews, number of new games added and average cash-out time. A nice touch is the ‘Feeling lucky?’ section that shuffles all games to present a random one for you to play.

The website is functional and very intuitive. I was impressed by them asking me which games I liked the most and how much I typically deposit when gambling. They used my answers to tailor the experience to me and my needs and preferences. I also adore their game filtering system, which has filters such as "Games for you", "Trending games", and "'Book Of' games".

To find the RTP of games, look for the i icon in Play mode. You can find your game history in the upper right corner by clicking the user icon and going to Transactions or Bets.

BitStarz Accessibility & UX

7/10

Number of Supported Languages

BitStarz offers it's site only in 5 languages (most casinos have at least 7)

Cryptocurrencies

BitStarz accepts only 10 cryptocurrencies (most casinos accept at least 10)

Restricted Countries

BitStarz restricts many countries from playing (the best casinos restrict less than 20)

* Includes restricted countries for using bonuses as well.

Desktop Site Speed

BitStarz's desktop website speed is ok but could be faster

* Measured with Google Page Speed Insights (Largest Content Paint)

Mobile Site Speed

BitStarz's mobile website is among the fastest!

* Measured with Google Page Speed Insights (Largest Content Paint)

Hard to Find Info

BitStarz has all important information easily accessible

Lost or Diminished Functionalities on Mobile

BitStarz keeps all functionalities on mobile

Popup Notifications

BitStarz doesn't annoy you with intrusive and unnecessery notifications and popups

* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.

BitStarz casino’s list of supported languages is short and limited to around half a dozen languages and they restrict more than 50 countries. On the other hand, there are around a dozen supported fiat currencies and around five most popular cryptocurrencies. You will find all details here.

The website design is dark and slick. I liked the left menu with links, which offered game filters and all the essential informative links such as the FAQ section, VIP, and a promotions link. The live chat link is unobtrusive and it's easy to change website languages.

BitStarz casino is also accessible by VPN (tested with Proton and VeePN), and the casino’s page speed is relatively fast on both desktop and mobile.

BitStarz
BitStarz
BitStarz
BitStarz

BitStarz Login, Signup & Payments

7/10

Required Personal Info to Sign Up and Play

BitStarz requires only an email to sign up and play!

Sign Up Process

BitStarz's sign up process is short and simple!

Deposits

BitStarz has a very low min. deposit and unlimited max. deposit!

Withdrawals

BitStarz has a very high min. withdrawal and has a very high max. withdrawal compared to most casinos.

Cryptocurrencies

BitStarz accepts very few cryptocurrencies compared to most casinos (that accept at least 10).

Use of Bonus Codes

To use bonus codes you must either contact support or be careful where and when you enter them

Wagering Deposits

You need to wager your deposit amount only once before being eligible for a withdrawal.

To sign up to BitStarz casino, you need to enter your email and choose your preferred currency. It's as easy as that and it offers complete anonymity! You have the option to confirm your email and receive 20 Free Spins. There is a small caveat though, and it's that you can't use temp emails or fake emails because the website forbids it.

As for withdrawal and deposit limits, they are great for players who bet small amounts as well as those who want to withdraw huge amounts of money.

The minimum deposit is 0.1 mBTC while the maximum deposit is unlimited. The maximum withdrawal is 10 BTC, which is a nice number. As for the minimum withdrawal, it's 0.6 mBTC.

BitStarz deposit and withdrawal limits are solid and any player can comfortably gamble at their casino.

BitStarz Regular Players Treatment

10/10

Newsletter

You can sign up to BitStarz's newsletter.

Regular Weekly Promotions

BitStarz has plenty of regular weekly promotions to keep you engaged!

VIP/Loyalty Program

BitStarz has a good loyalty program!

Support

BitStarz's support is one of the best and will sure take care of all your needs!

* BitStarzSupport is rated in the support section of BitStarz review.

BitStarz casino offers a newsletter and offers a blog with all the newest information and various interesting blog posts, such as descriptions of games, the biggest wins of the year, and others.

Along with their extensive FAQ section, they also offer live chat and email support.

As mentioned, they have an incredible offer of bonuses. Their welcome package is up to 1BTC and 180 Free Spins. They also have a few weekly tournaments with a prize pool up to $10 000! The wagering is 40x on bonus, which is standard.

I like BitStarz casino's personalized approach to each of its players. From tailoring the website to your preferences to offering many bonuses, tournaments, and great support.

 

BitStarz
BitStarz

BitStarz VIP + Loyalty

9/10

Loyalty Program Accessibility

BitStarz's loyalty program is one of the most accessible ones!

VIP Program

BitStarz's VIP program is not very exclusive

Unique Loyalty Prizes And Features

BitStarz's loyalty program offers exclusively tailored program to the player

Unique VIP Prizes And Features

BitStarz's VIP program offers an exclusively tailored program to the player

Number/Value of Added Features For a Loyal Player

BitStarz's loyalty program offers one of the richest experiences!

Number/Value of Added Features For a VIP Player

BitStarz's VIP program offers one of the richest VIP experiences!

BitStarz launched its VIP program in 2022 as one of the most exclusive VIP programs in online casinos!

It’s not the ‘usual’ program with tiers or levels as you might expect, but instead exclusive – if you want something, you ask for it, and if you really are a VIP player, you get it! At least, that’s what BitStarz say.

Their high-value players can receive:

  • bigger and better bonuses and tailored bonus plans,
  • custom payment limits,
  • senior VIP Manager with over a decade of experience who is available to them 24/7 and can be contacted via various social media platforms,
  • unrestricted and fast cashouts,
  • exclusive access to the latest casino additions – this way, you can be the first to try their newest games

There are essentially no limitations to what your rewards can be. You can tailor the VIP program so that it is best suited to your personal wishes. The program at BitStarz is adjustable, without any levels – its main objective is to cater to the player's preferences.

BitStarz Support

10/10

Number of Support Options

BitStarz could have more support options apart from live chat (the best casinos include live chat, email and telephone)

Live Chat Experience

BitStarz's live chat doesn't send an email when the chat is over or if the response is late.

Response Time

BitStarz's live chat response time is a few seconds or up to a few minutes tops!

Bots & Agents

Live chat agents give usefull and to the point answers and they are both professional and friendly.

* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.

BitStarz is known as a casino with spectacular support! They focus on higher quality support compared to other online crypto casinos. Their responses are almost instantaneous, their agents have a personal and yet professional approach, and they really make you feel like your experience matters, no matter how small your problem might be.

They call themselves ‘support heroes’ on their about page and refer to their live chat agents as ‘support heroes’, which is amusing, but I can’t argue with them.

You can contact them through e-mail or live chat. Live chat will be answered first by a chat bot to filter out those issues, which can be sorted out simply by pointing players to the right part of their website. But don’t get discouraged by that, as soon as you type in a question or problem that the chat bot can’t solve, you will be answered by an agent.

I honestly hate chat bots but in this case, BitStarz designed their live chat perfectly, the bot doesn’t make your chat experience any less convenient.

Responsible Gambling

BitStarz is creating an example of a casino with many responsible gambling options; even better, players can set most of them themselves!

They offer self-exclusion, cooling-off periods, session limits, deposit, wager and loss limits. All of them can be set, changed and removed in My Account settings or by contacting email support.

Social Media & Groups

BitStarz is using mostly Telegram to promote their games. They also have accounts on Facebook, Twitter and Instagram, where you can find useful posts about crypto and online gambling. They have Vimeo to show videos of their games to potential players and those who already gamble at BitStarz.

100% up to 1 BTC + 180 free spins

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Review Details

Established:

2014

Casino type:

Hybrid-Blockchain

Casino licence:

Curacao

Number of games:

4000

Min. Deposit:

Crypto: 0.2 mBTC, Fiat: $20

Max. Deposit:

Crypto: unlimited, Fiat: $4,000

Min. Withdrawal:

Crypto: 2 mBTC, Fiat: $20

Max. Withdrawal:

Crypto: 10 BTC, Fiat: $20,000

Platforms:

Only In Browsers

Support:

live chat, email

Software (game) providers:

4ThePlayer
Amatic Industries
Authentic Gaming
Avatar UX
Belatra
BetSoft
BGaming
Big Time Gaming
Blueprint
Booming
Booongo
Casino Technology
EGT Interactive
Endorphina
Evoplay
Felix Gaming
Game Art
Gamebeat
Gamevy
Habanero
Hacksaw Gaming
iGTech
iSoftBet
Jade Rabbit Studios
Lucky Games
Lucky Streak
Mancala Gaming
Mascot Gaming
Microgaming
NetEnt
No Limit City
Only Play
Peter & Sons
Platipus
Play’n Go
Playson
Playtech
Pocket Games Soft
Pragmatic Play
Print Studio
Push Gaming
Quickfire
QuickSpin
Rabcat
Red Tiger
Reflex Gaming
Relax Gaming
Retro Gaming
Spinomenal
Spribe
Thunderkick
True Lab
Vivo Gaming
Wazdan
Yggdrasil
Zillion Games

Languages:

Chinese
English
Japanese
Portuguese
Russian

Accepted Cryptocurrencies:

Restricted Countries:

BitStarz Review Curaçao
BitStarz Review Czechia
BitStarz Review France
BitStarz Review French Guiana
BitStarz Review French Polynesia
BitStarz Review Guadeloupe
BitStarz Review Israel
BitStarz Review Lithuania
BitStarz Review Martinique
BitStarz Review Mayotte
BitStarz Review Netherlands
BitStarz Review New Caledonia
BitStarz Review Réunion
BitStarz Review Saint Martin
BitStarz Review Serbia
BitStarz Review Slovakia
BitStarz Review Spain
BitStarz Review Sweden
BitStarz Review UK
BitStarz Review Wallis and Futuna

Accepted fiat currencies:

AUD
CAD
CNY
EUR
JPY
NOK
NZD
PLN
RUB
USD

Other payment methods:

Changelly
EcoPayz
MasterCard
MiFinity
MoonPay
Visa
Mercuryo payment method logo Mercuryo

Current bonuses:

  • Exclusive No Deposit: 25 free spins
  • First Deposit: 100% up to 1 BTC + 180 free spins
  • Second Deposit: 50% up to 1 BTC
  • Third Deposit: 50% up to 2 BTC
  • Fourth Deposit: 100% up to 1 BTC
  • Monday Reload: 50% up to 300 €
  • Wednesday Free Spins: 200 free spins

Pros

  • Games from more than 50 game providers
  • One of the best VIP/loyalty programs
  • Exclusive no deposit bonus

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User rating

1 1
  1. O

    Olle

    9:49 AM / Mar 23, 2023

    Hi Martin T, Thank you for reviewing us! As Adam mentioned, a casino has no control over the games and all games except our own are made by other companies which we as a casino "lease" if you will. In other words, a casino can neither be blamed for losses nor can we be praised for big wins, as they're both out of the casino's control. What we can be judged on are things we can impact, which is the service, bonuses, speedy withdrawals, etc, which I think we do an OK job at, but we're not perfect of course. There's always something we can improve on, but the improvement has to be done on something we can actually have influence over, and payout is not one of them. I hope that makes sense, and I wish you all the best regardless of where you play :) Olle
  2. Adam

    11:37 AM / Mar 21, 2023

    Hi Martin! Thanks for commenting. No player can win against a casino longterm - that's how casinos work. Although BitStarz added some of their own games last year, most of their games are from other licensed game providers, where BitStarz doesn't have a say in how they work. So I doubt they would do anything to make you lose any more than it's statistically expected. However, if you feel like BitStarz isn't for you, that's perfectly ok, you're welcome to try some other trusted brands and try your luck there.
  3. MT

    Martin T

    11:04 AM / Mar 21, 2023

    i been playing at bitz for while now and made over 2k deposits probably more, and havet even cashed out once. yes its a nice casino lots of games but who cares if all u doing is milking the players. i feel like i can never win. stay away other sites much better at paying out.

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