Overview
Cloudbet started as a crypto-only casino and sports betting site in 2013. Despite adding some fiat currencies, they managed to keep all advantages of a crypto-focused casino. Using their own casino software, they stand out with quite a few custom features that can’t be found in most other casinos. Whether it’s playing live RTP games, building custom bonuses in the Cloudbet Marketplace, or taking part in their bug bounty program, you can find something to suit your fancy in this Cloudbet review.
The only thing that I believe they failed in is their welcome bonuses. Although high, there are few with very high and complicated wagering.
Established in 2013, Cloudbet is regulated by the government of Curacao.
Traffic
Players Top GEO’s:
- St. Helena
- Nigeria
- Israel
- Netherlands
- France
Cloudbet Bonuses
5/10
Number of Welcome + Regular Bonuses
They offer very few welcome and regular bonuses (most casinos offer at least 4)
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Welcome Bonus Amount
The welcome package amount is higher than in most casinos!
Welcome Bonus Free Spins
There could be more welcome free spins (the best casinos offer at least 200).
Number of Regular Weekly Promotions
They offer very few regular promotions (most casinos have at least 2 weekly promotions).
* Regular Promotions = all time-unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program
Regular Weekly Bonuses Amount
There aren't any regular weekly bonuses.
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Regular Weekly Free Spins
There are very few weekly free spins (most casinos offer at least 100).
Wagering Requirements
Wagering requirements are very high (most casinos require 40x wagering (on bonus) or less).
* Average wagering requirements across all regular bonuses are taken into account.
Cloudbet is somewhat unique when it comes to bonus offers. They have a welcome bonus, however, only one. They have plenty of options for regular players, but again not the 'regular' frequent ones like weekly reloads. They have something they call the Marketplace, which is a fantastic invention, in my opinion. Their bonus conditions, in general, aren't bad, but the first deposit bonus is a wrong choice.
Welcome Bonus
As a new Cloudbet player, you have the option of a first deposit bonus, which is also the only welcome bonus:
- 100% up to 5 BTC
The bonus by default doesn't include any free spins, however, if you sign up using the links on Gamblineers, you can get exclusive 100 free spins with 30x wagering for 50 min. deposit.
While the 30x wagering for free spins is relatively low compared to the average first deposit free spins offered in other casinos, the wagering requirement for the match part gets tricky.
You see, Cloudbet doesn't give you a straightforward number. Instead, you have to wager your deposit first, and for every specific amount wagered, you will get a part of your match bonus unlocked. The money is yours after the bonus is unlocked, with no further wagering. This is the formula they use to calculate when and how your bonus unlocks:
Welcome Bonus Points = Converted Stake x 0.008 x (100-RTP)
For every 150 points collected, you get $20 of the bonus released. It's hard to imagine what this means for you regarding wagering, so allow me to turn this formula around and explain.
The formula above tells you that games with a lower house edge will bring you fewer points, which makes sense since you risk less. Let's say you deposit $20. Playing a game with an average RTP of 96% will earn 150 points by wagering $4,687.5. In other words, you must wager your deposit about 234x before your bonus is released. Needless to say, this is a huge number!
While the bonus itself looks impressive at first sight (this is the highest crypto first deposit, by the way), the wagering requirements are a no-go for me. I suggest you skip this bonus and move straight to their regular offers, which are much better.
Weekly Free Spins
You can get 20 free spins every Tuesday by depositing at least 20 €. The wagering is only 25x, which is one of the lowest numbers you can find for deposit free spins!
The Marketplace
Apart from that, there are no bonuses that you can get weekly or monthly. However, as a regular player, you have access to the Marketplace, where you can buy preset bonuses or even customize your own! The latter is a unique and fantastic feature because it lets you choose whatever works best for you. You can choose:
- Free spins in a game of your choice with no wagering, where you can even select the bet amount,
- Live casino free bets with no wagering, where you can choose the bet size,
- A casino bonus with wagering up to 30x,
- A sports bonus
The requirements to buy these bonuses aren't very low, but once you have the bonuses, the conditions are excellent! More about how the Marketplace works in the loyalty section of the Cloudbet casino review.
If you're a player who likes to customize your bonuses or doesn't mind if you don't play with many bonuses, then Cloudways is a fine choice. If you want a normal welcome bonus and weekly promotions without extra fuss on the other hand, then I suggest another casino. FortuneJack is the leading casino for crypto casino bonuses, for example.
Cloudbet Casino Review Games
9/10
Number of Games
They could have more games (the best casinos have at least 4000)
Game Providers
They have games from more game providers than most casinos!
Game Variety
You will find all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!
Provably Fair Games
The casino offers games provably fair by the player
Number of Crypto Games
They have one of the most diverse offers of crypto games!
* Crypto games: Dice, Crash, Plinko
Cloudbet hosts more than 2,500 games from over 80 providers, a wide selection of casino and live casino games, and sports and esports matches. The number of games isn't among the highest you can find, but unless you're looking for something obscure and specific, 2500 games should be more than enough.
The casino lobby is dark-themed with the classical look of a betting site. You can quickly see they use their own software and have a unique look completely customized to their needs. This is the first sign of a potentially good casino because you can expect some special features and none of that copy-paste casino stuff.
I love that they display RTP for every game. You have plenty of game categories, and there are even live RTP games, which show live RTP statistics, another feature that most casinos don't have. You can change the casino's theme from dark to light or 'classic,' which is a bit more blueish grey. Everything works seamlessly.
If you're into 'crypto games like bitcoin crash or dice, they have a provably fair games menu, displaying Spribe games. I'm not sure why only Spribe games and why these games say that they are from Cloudways. Maybe Spribe customized their games a bit for Cloudways.
The only game type that Cloudbet doesn't have is bingo. But bingo isn't exactly worldwide popular, so there is no problem here.
All games can be played for free, you can favorite your games and see your game history from the menu.
Sports
Sports and eSports are both accessed from the main menu. Cloudbet offers just under 30 different sports and over 10 eSports. The lobby is dark and modern, with a collapsable menu, giving you more space to show the main content.
Cloudbet's website is built a bit differently, so to set the odds format, you must head to your account preferences. You can also toggle instant casino games there to show in the sports section or not. The idea is to give you a couple of games to play while waiting for the next match to begin. The games run without changing the page you're on.
Sports
American Football
Aussie Rules
Badminton
Baseball
Basketball
Beach Soccer
Boxing
Cricket
Cycling
Darts
Field Hockey
Futsal
Golf
Greyhound Racing
Handball
Horse Racing
Ice Hockey
Kabaddi
MMA
Rugby
Snooker
Soccer
Squash
Table Tennis
Tennis
Volleyball
Water Polo
eSports
Arena of Valor
Counter-Strike
FIFA
League of Legends: Wild Rift
NBA2K
Rocket League
StarCraft
Valorant
Crossfire
Cloudbet Review of Accessibility & UX
9/10
Number of Supported Languages
The casino offers its site in more languages than most casinos!
Cryptocurrencies
The casino offers more cryptocurrencies than most casinos!
Restricted Countries
Less countries are restricted from playing than in most casinos!
* Includes restricted countries for using bonuses as well.
Desktop Site Speed
Desktop website is among the fastest!
* Measured with Google Page Speed Insights (Largest Contentful Paint)
Mobile Site Speed
Mobile website is among the fastest!
* Measured with Google Page Speed Insights (Largest Content Paint)
Hard to Find Info
All important information is easily accessible
Lost or Diminished Functionalities on Mobile
All functionalities work well on mobile
Popup Notifications
There are no intrusive and unnecessery notifications and popups
* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.
As a primarily crypto casino, Cloudbet includes a very short list of restricted countries, over 15 languages, and almost 30 cryptocurrencies, which is more than most crypto casinos! The latter is another consequence of having their own casino software where they aren't limited by adding or removing currencies and third-party payment providers adding fees to crypto payments.
You can see the list of all their accepted payment methods, restricted countries, and languages in the Cloudbet review details section at the bottom.
There is also the option to buy crypto using MoonPay or to play in USD or JPY.
The website is among the fastest. Everything works seamlessly, no annoying pop-ups and all information is readily available. Unfortunately, no Cloudbet mobile app exists, but the website works great on mobile. If you're set on using an app for your casino, you can check our best mobile crypto casinos guide.
While all information can be found either in the menu, the website's footer, or your account, it's worth pointing out that the live chat doesn't have a floating icon in a corner like we're used to. Instead, live chat is one of the options under your profile.
Cloudbet has a bug bounty program, another unique and fantastic idea where you can let the casino know if you spotted anything out of order and get rewarded for it! I love such innovations that show that the casino cares how good a user experience players have. So far, this is the first time I've seen anything like this.
Login, Signup & Payments
10/10
Required Personal Info to Sign Up and Play
Only an email is required to sign up and play!
Sign Up Process
The sign up process is short and simple!
Deposits
Very low min. deposit and unlimited max. deposit!
Withdrawals
Low min. withdrawals and high max. withdrawals!
Cryptocurrencies
The casino accepts over 20 different cryptocurrencies!
Use of Bonus Codes
Bonus codes are simple to use if they are needed at all
Wagering deposits
You need to wager your deposit amount only once before being eligible for a withdrawal.
Signing up to Cloudbet is simple and straightforward:
- After clicking Play Now below, use the Join button at the top right
- Use Google, Facebook, or GitHub to sign in
- or type your email and password
- Confirm that you're of legal age and hit Join
As you see, staying anonymous at Cloudbet isn't an issue. There is also no option to give up any more personal information anywhere in your profile section or elsewhere on the site, making Cloudbet one of the most anonymous crypto casinos! The only other casino where I've come across this is Bspin.
After signing up, you can either use the Deposit button or head to your wallet to make a deposit. You can choose among almost 30 cryptocurrencies, buy crypto with MoonPay, or deposit USD or JPY to play with fiat.
Although Cloudbet added some fiat payment options, they managed to keep their payment limitations friendly:
Min | Max | |
---|---|---|
Crypto Deposit | unlimited | unlimited |
Crypto Withdrawal | 0.1 mBTC | unlimited |
Fiat Deposit | $10 | $100,000 |
Fiat Withdrawal | $10 | $100,000 |
One of blockchain technology's main perks is unlimited transactions and low fees, which Cloudbet leverages nicely. This makes Cloudbet one of the best crypto casinos in terms of payment limitations. You can find withdrawal fees for all currencies in the website's footer, transparency most casinos won't give you straight up like this.
Regular Players Treatment
8/10
Newsletter
You can sign up to a newsletter.
Regular Weekly Promotions
There are very few or no regular weekly promotions.
VIP/Loyalty Program
The casino has a good loyalty program!
Support
Support is one of the best and will sure take care of all your needs!
*Support is rated in the support section of Cloudbet review.
Newsletter
You're automatically signed up to receive emails from Cloudbet as you register as a player. It's not actually a newsletter because there is no periodic emailing. Instead, you will be notified of any new promotions concerning you. However, nothing frequent or pushy as some casinos do. There is also a website inbox where you can get notified on Cloudbet's website, so make sure to keep an eye out for that. There is also a blog with lots of posts and news. Besides offering information about their matches or games, they also post tutorials, previews, betting strategies, and guides about cryptocurrencies.
Promotions
Regarding regular promotions, Cloudbet is, again, unique. Apart from the weekly free spins, you have the Marketplace that you can use anytime to buy bonuses with your loyalty points. There is no guarantee that this can bring you lots of bonuses on a weekly or monthly basis unless you're a high roller who spends a lot. So if you'd like to receive weekly reloads, free spins, and cashbacks, then Cloudbet will not be your best choice. Instead, maybe turn to FortuneJack, they have handled this well.
Support
Their live chat support is excellent. They are really fast to respond, friendly, professional, and you can feel that they care. Whenever I asked them anything, I got back more than I expected, so hats down to them! In my opinion, They also use the best live chat app, allowing you to browse their blog while chatting and see your past conversations.
Loyalty
Even when it comes to the loyalty program, Cloudbet managed to stay unique by offering something else apart from bonuses through their Marketplace. If you want it, of course, you can always stick to bonuses. The program is explained in the VIP section of the Cloudbet casino review.
VIP / Loyalty Program
7/10
Loyalty Program Accessibility
The casino doesn't provide enough information about entering or leveling up the loyalty program
VIP Program
The casino doesn't have a VIP program
* Learn what makes a VIP program different from a loyalty program.
Unique Loyalty Prizes And Features
This loyalty program offers exchange loyalty points for custom bonuses or for exclusive rewards like jewellery, cars, getaways, ...
Number/Value of Added Features For a Loyal Player
The loyalty program offers one of the richest experiences!
Cloudbet’s loyalty program comprises 6 levels named after precious metals and rocks. Unfortunately, there is no information on exact level-up requirements, and collecting loyalty points is somewhat more complex than in most other crypto casinos. However, I think their program is still nice and fair.
As usual, you collect loyalty points (LP) by wagering on your favorite casino games or making sports bets. Your loyalty level is calculated separately for casino and sports, so you will be at a different level in the casino if you play mostly casino games than sports betting.
Every game will require a different bet amount to receive one point, depending on the game's RTP. There is no exact information on Cloudbet about this, but I've done my math homework again, and I can tell you that there is an exponential dependency between the wager amount and the RTP. But in general, around 6.25 € is required to get 1 point if you're playing games with RTP around 96%.
The higher your level, the faster you earn points because each level brings a higher loyalty point multiplier.
These points are then used to level you up, and you can spend them in the Marketplace to buy bonuses or exclusive rewards like jewelry, cars, or getaways! The most unique option in the Marketplace is that you can customize your bonuses to purchase, meaning the number of free spins, bet amount, which game to use the spins on, wagering requirement, and more! No other casino has this, and I think it is a great idea on behalf of Cloudbet.
They could, however, lower the prices of these rewards. You'll accumulate points anyway if you're playing regularly, but don't expect daily or weekly bonuses without turning in some considerable sums!
These are the casino loyalty levels:
- Level 1 - Bronze: 1x LP multiplier
- Level 2 - Silver: 1.2x LP multiplier
- Level 3 - Gold: 1.3x LP multiplier
- Level 4 - Emerald: 1.6x LP multiplier, personal bonuses, priority support
- Level 5 - Sapphire: 1.8x LP multiplier, personal bonuses, priority support
- Level 6 - Ruby: 2x LP multiplier, personal bonuses, account manager, priority support
Sports loyalty levels:
- Level 1 - Bronze: up to 0.12% return on sports reward earnings, 5x wagering requirement
- Level 2 - Silver: 2x sports reward earnings, 4x wagering
- Level 3 - Gold: 2.5x sports reward earnings, 3x wagering
- Level 4 - Emerald: 3x sports reward earnings, 2x wagering
- Level 5 - Sapphire: 3.5x sports reward earnings, 1x wagering
- Level 6 - Ruby: 4x sports reward earnings, account manager, 1x wagering
You automatically start at bronze when you sign up.
Keep in mind that if you don't make a real money bet, you will move down one level in 30 days. Similarly, you will lose all your loyalty points if you don't make a real money bet in 3 months.
Support
9/10
Number of Support Options
They could have more support options apart from live chat (the best casinos include live chat, email and telephone)
Live Chat Experience
Live chat doesn't send an email when the chat is over or if the response is late.
Response Time
Live chat response time is a few seconds or up to a few minutes tops!
Bots & Agents
Live chat agents give usefull and to the point answers and they are both professional and friendly. You have to talk to a bot before getting to an agent.
* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.
You can contact Cloudbet via email or use the live chat. There is no hovering live chat icon in the website's corner like you might be used to. Instead, you can find it under your profile.
In my opinion, Cloudbet uses the best live chat app, which lets you access blog while you're chatting, stores all your chat history, and generally works really well.
You must talk to a bot before being redirected to an agent, but as soon as you ask something above the basic questions, the bot will recognize that it doesn't know the answer and redirect you, so it's not annoying.
Agents are very friendly and professional and give away the feeling like they really care. This is one of the few occasions where I mostly got out more from support than I expected.
There is no FAQ for the casino in general, but you can find separate sections explaining either loyalty program, payment fees, responsible gaming, complaints, etc. Most of these can be found in the website footer. There is a blog, though, and you can find most things explained there.
Responsible Gambling
Like in most casinos with their own software, responsible gaming tools could be more readily available in Cloudbet. Cloudbet offers only the very basic, self-exclusion, and you must contact support to do so.
100% up to 5 BTC + 100 free spins
Claim bonusReview Details
Established:
2013
Casino type:
Casino licence:
Curacao
Number of games:
2500
Min. Deposit:
Crypto: unlimited, Fiat: $10
Max. Deposit:
Crypto: unlimited, Fiat: $100,000
Min. Withdrawal:
Crypto: 0.1 mBTC, Fiat: $10
Max. Withdrawal:
Crypto: unlimited, Fiat: $100,000
Platforms:
Only In Browsers
Support:
live chat, email
Software (game) providers:
Languages:
Accepted Cryptocurrencies:
Restricted Countries:
Accepted fiat currencies:
Other payment methods:
Current bonuses:
- Exclusive First Deposit: 100% up to 5 BTC + 100 free spins
- Tuesday Free Spins: 20 free spins
Pros
- Games from more than 80 game providers
- Wide range of available cryptocurrencies
- Few restricted countries
- Very low payment limits
- Exclusive first deposit bonus
Cons
- Very high bonus wagering requirements
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User rating
Social Media & Groups
Cloudbet has profiles on Twitter, Bitcointlk forum and Discord. While they are very scarcely active on the forum, you can find gambling news and promotions on their Twitter account, and promotions and website updates on Discord.