GamblineersTrue Flip Review

True Flip Review

Item: True Flip Review
Rating: 4.9 / 10
Author: Gamblineers

4.9

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Bonuses

4/10

Games

5/10

Accessibility & UX

7/10

9/10

Regular Players Treatment

8/10

Support

10/10

Rating from Askgamblers 6.3/10

Rating from Trustpilot 2.4/5

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Overview

True Flip casino is an online crypto casino with a very user friendly approach. Alongside many regular support options, True Flip offers a comprehensive help center that doubles as a FAQ. Their live chat is also very good so if you are a player that is very thorough, True Flip is for you. You can choose from a selection of over 2100 games, from table games to slots. Established in 2017, True Flip is an online casino regulated and licenced by the Government of Curacao.

True Flip Traffic

Players Top GEO’s:

Thailand
Philippines
Sweden
United States
India

* Acquired from Google Trends. Not an indication that the casino accepts or targets those countries!

True Flip Bonuses

4/10

Number of Welcome + Regular Bonuses

True Flip offers very few welcome and regular bonuses (most casinos offer at least 4)

Welcome Bonus Amount

True Flip has a low welcome package amount (most casinos offer at least $1000).

Welcome Bonus Free Spins

True Flip offers few welcome free spins (most casinos offer at least 100).

Number of Regular Weekly Promotions

True Flip offers very few regular promotions (most casinos have at least 2 weekly promotions).

* Regular Promotions = all time unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program

Regular Weekly Promotions Amount

True Flip doesn't offer any regular weekly promotions in form of match bonuses or cash prizes.

Regular Weekly Free Spins

True Flip offers very few weekly free spins (most casinos offer at least 100).

Wagering Requirements

True Flip has very low wagering requirements!

* Average wagering requirements across all regular bonuses are taken into account.

True Flip doesn’t currently offer deposit and other regular bonuses. They do, however, have many game-specific promotions that are regularly updated on their website.

True Flip offers a Weekly 10 % cashback with no wagering requirement as their main bonus. It requires no min. deposit and has no max. value.

Along with their game promotions, True Flip also offers regular tournaments and lotteries, where players can participate to have a chance at big jackpots and wins.

A special bonus is available for players that complete additional KYC after signing up. The bonus is called “Citizen ID Bonus” and includes 30 free spins with an impressive 1x wagering requirement! The bonus is also valid for 364 days, so you are in no rush to redeem it.

True Flip Bonus Code

In order to use bonuses, you don’t need any bonus codes. When you complete the additional KYC, the free spins bonus is given to you automatically.

True Flip Games

5/10

Number of Games

True Flip offers fewer games than the majority of casinos that have around 4000

Game Providers

True Flip could offer games from more game providers (the best casinos work with at least 46 game providers)

Game Variety

True Flip has all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!

Provably Fair Games

True Flip doesn't offer games provably fair by the player

Number of Crypto Games

True Flip offers very few crypto games or none at all

* Crypto games: Dice, Plinko, Crash, Wheel Spin, Hi-Lo

True Flip has a lobby with a friendly design with custom graphics, a fun, blue colored theme and a dolphin mascot. It also includes game and tournament information, current bonus offers and reviews.

True Flip offers over 2100 games to play. You can choose from all the classic game types like slots, table games, jackpots and of course live games.

The games section has a search bar that also enables you to use filters like more specific game types (blackjack and roulette) or hot, new and popular games.

True Flip Accessibility & User Experience

7/10

Number of Supported Languages

True Flip could offer it's site in more languages (the best casinos have at least 10)

Cryptocurrencies

True Flip could accept more cryptocurrencies (the best casinos accept at least 20)

Restricted Countries

True Flip restricts more countries from playing than the majority of casinos

* Includes restricted countries for using bonuses as well.

Desktop Site Speed

True Flip's desktop website is among the fastest!

* Measured with Google Page Speed Insights (Largest Content Paint)

Mobile Site Speed

True Flip's mobile website is among the fastest!

* Measured with Google Page Speed Insights (Largest Content Paint)

Hard to Find Info

True Flip has all important information easily accessible

Lost or Diminished Functionalities on Mobile

True Flip keeps all functionalities on mobile

Popup Notifications

True Flip doesn't annoy you with intrusive and unnecessery notifications and popups

* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.

True Flip is available in 8 different languages and restricts 48 countries from visiting and using their casino, which is above average.

You can use 11 different cryptocurrencies and 14 fiat currencies to play on True Flip, offering great choice to their players.

The website is accessible with a VPN (tested with ZenMate VPN) and is easy to navigate with a website-wide game search bar that includes filters for categories and providers. It also has a help center with detailed answers to most questions you might have. All both on desktop and mobile.

True Flip Login, Signup & Payments

9/10

Required Personal Info to Sign Up and Play

True Flip requires only an email to sign up and play!

True Flip's sign up process is short and simple!

Deposits

True Flip could have a lower min. deposit, but has unlimited max. deposits.

Withdrawals

True Flip has both low min. withdrawals and high max. withdrawals!

Cryptocurrencies

True Flip could accept more cryptos (the best casinos accept at least 20)

Use of Bonus Codes

Bonus codes are simple to use if they are needed at all

Wagering deposits

You need to wager your deposit amount only once before being eligible for a withdrawal.

The signup process on True Flip is short, requiring only the user’s e-mail to create an account. If you wish to deposit on True Flip, you can use 15 different payment methods. 11 covering the different cryptocurrency options and 4 methods for depositing fiat currencies.

You can always change the active currency on your account later, so you can play with as many different ones as you wish.

True Flip Regular Players Treatment

8/10

Newsletter

You can sign up to True Flip's newsletter.

Regular Weekly Promotions

True Flip has very few or no regular weekly promotions.

VIP/Loyalty Program

True Flip has a good loyalty program!

Support

True Flip's support is one of the best and will sure take care of all your needs!

* True FlipSupport is rated in the support section of True Flip review.

True Flip offers their players a newsletter as well as one of the best FAQ sections I’ve seen, with a complete and very detailed help center with a dedicated search bar.

They host multiple tournaments and lotteries to keep their players engaged. This and a broad range of additional support options somewhat compensates for the lack of VIP or loyalty programs.

True Flip VIP & Loyalty Program

True Flip currently doesn't have a VIP or loyalty program. To see the best VIP casinos, head to the Bitcoin Casino Guide where we have a section on the best VIP programs.

True Flip Support

10/10

Number of Support Options

True Flip has all basic support options (live chat, email and telephone)!

Live Chat Experience

True Flip's live chat doesn't send an email when the chat is over or if the response is late.

Response Time

True Flip's live chat response time is a few seconds or up to a few minutes tops!

Bots & Agents

Live chat agents give usefull and to the point answers and they are both professional and friendly.

* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.

True Flip offers a 24/7 live chat, a support e-mail address and a support toll-free telephone number, their live chat agents reply in minutes with no bots to get through, they are also friendly and professional. They offer human responses and the live chat itself is very usable and unobstructive when not in use. More details in support details below.

True Flip Responsible Gambling

True Flip enables the player to use all of the most common responsible gambling features. They give you the option of using self-exclusion, time limits, deposit limits, you can get a reality check or even permanently close your account.

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