GamblineersPlanet 7 Review

Planet 7 Review

Item: Planet 7 Review
Rating: 3.2 / 10
Author: Gamblineers

3.2

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Bonuses

4/10

Games

3/10

Accessibility & UX

4/10

6/10

Regular Players Treatment

6/10

VIP & Loyalty

1/10

Support

6/10

Rating from Askgamblers 1/10

Rating from Trustpilot 1.8/5

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Overview

Planet 7 is a veteran among online casinos, offering huge bonuses with amounts up to $25,000 and a very fast website! Established in 2005, Planet 7 is regulated and licenced by the Government of Costa Rica.

Planet 7 Traffic

Players Top GEOs:

Australia
Indonesia
United States
Nepal
Philippines

* Acquired from Google Trends. Not an indication that the casino accepts or targets those countries!

Planet 7 Bonuses

4/10

Number of Welcome + Regular Bonuses

They offer very few welcome and regular bonuses (most casinos offer at least 4)

* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet

Welcome Bonus Amount

The welcome package amount could be higher (the best casinos offer at least 1 BTC).

Welcome Bonus Free Spins

There are very few or none welcome free spins (most casinos offer at least 100).

Number of Regular Weekly Promotions

They offer very few regular promotions (most casinos have at least 2 weekly promotions).

* Regular Promotions = all time-unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program

Regular Weekly Bonuses Amount

There aren't any regular weekly bonuses.

* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet

Regular Weekly Free Spins

There are very few weekly free spins (most casinos offer at least 100).

Wagering Requirements

Wagering requirements are very high (most casinos require 40x wagering (on bonus) or less).

* Average wagering requirements across all regular bonuses are taken into account.

Planet7 offers a first deposit bonus of 400 % (use code CRYPTO400), with a min. deposit of $30 and 35x wagering requirement on bonus + deposit.

They also offer 3 VIP bonuses:

300 % (code: PLANET300, min. deposit $75, x15 wagering)
330 % (code: VIPFAVORITE, min. deposit $75, x5 wagering)
350 % bonus (code: SHADOW350, min. deposit $75, x5 wagering)

They don’t explicitly state their bonus amounts anywhere, but they assured us that the amounts go up to $25,000!

Planet7 offers a weekly cashback to their players (min. deposit $50, varying wagering requirements so it is best to check their T&C).

For their VIP members, they offer a monthly VIP cashback which is calculated on all the deposits made in the previous month, higher than $50).

The casino has a number of additional bonuses, mainly reloads and free spins, but the bonuses change regularly so it is best to check the casino’s offers and latest promotions directly on their website.

Planet 7 Bonus Code

Planet 7 uses bonus codes with many of their bonuses.

use code CRYPTO400 to get the first deposit bonus of 400 % + 20 free spins
for the VIP bonuses, use codes PLANET300 (300 % bonus), VIPFAVORITE (330 % bonus) and SHADOW350 (350 % bonus).

They have many more bonuses and promotions with codes – since they add new ones regularly, it is best to check them on their website directly so that you don’t miss out on the latest one!

Planet 7 Games

3/10

Number of Games

They offer fewer games than the majority of casinos that have around 4000

Game Providers

They have games from fewer game providers than most casinos (who have at least 47)

Game Variety

live poker, live roulette, live blackjack, live baccarat games are missing

Provably Fair Games

The casino doesn't offer games provably fair by the player

Number of Crypto Games

They offer very few crypto games or none at all

* Crypto games: Dice, Crash, Plinko

Planet 7 does not offer a list of game providers, but they do claim to have over 220 games available at their casino.

Their lobby is a bit on the simpler side and there are plenty of promotions with bonus codes everywhere. Their games are divided into: online slots, favorites, video poker, specialty games, table games, all games.

You can track your betting history in the account.

Planet 7 Accessibility & User Experience

4/10

Number of Supported Languages

The casino offers it's site only in 1 languages (most casinos have at least 7)

Cryptocurrencies

The casino accepts only 2 cryptocurrencies (most casinos accept at least 10)

Restricted Countries

More countries are restricted from playing than the majority of casinos

* Includes restricted countries for using bonuses as well.

Desktop Site Speed

Desktop website is among the fastest!

* Measured with Google Page Speed Insights (Largest Contentful Paint)

Mobile Site Speed

Mobile website is among the fastest!

* Measured with Google Page Speed Insights (Largest Content Paint)

Hard to Find Info

Licence, date established

Lost or Diminished Functionalities on Mobile

Not all pages available (VIP opens in desktop format)

Popup Notifications

There are no intrusive and unnecessery notifications and popups

* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.

Planet 7 website is available only in English. They have a very long list of restricted countries, over 100.

You can pay with two crypto or two fiat currencies. You can change the currency, but everything is shown in fiat. Deposits can be made in several payment methods.

The website is not complicated to use, but it loads a bit slowly and is somewhat messy and disorganized. The VIP program link redirects you to promotions and there is no further information about it. There are many promo codes everywhere and it can be difficult to find exact requirements and conditions for bonuses. The site is accessible by VPN (tested with ZenMateVPN).

Mobile version of the site doesn’t show the full site and not all links work in mobile format.

Planet 7 Login, Signup & Payments

6/10

Required Personal Info to Sign Up and Play

A lot of personal information is required to sign up and play

The sign up process is either longer or more complex compared to most casinos

Deposits

Min. deposit is very high compared to most casinos, but max. deposit is unlimited.

Withdrawals

min. withdrawal is very high and max. withdrawal is very high compared to most casinos.

Cryptocurrencies

The casino accepts very few cryptocurrencies compared to most casinos (that accept at least 10).

Use of Bonus Codes

Bonus codes are simple to use if they are needed at all

Wagering deposits

You need to wager your deposit amount only once before being eligible for a withdrawal.

Planet 7’s sign up process is very long and requires a lot of personal information: email, first and last name, date of birth, country, address, state, postal number, gender, mobile nr., currency. You receive a confirmation code via email as well as via text message on your phone and cannot access the account until you confirm them.

They offer four payment options two for fiat and two for crypto, and while you can change the currency you’re playing with, everything is shown in fiat.

Min. deposit is $ 30 and min. withdrawal $ 100. You can find more information on payment and limitations on the bottom of this page under details.

Planet 7 Regular Players Treatment

6/10

Newsletter

You can sign up to a newsletter.

Regular Weekly Promotions

There are very few or no regular weekly promotions.

VIP/Loyalty Program

The casino has a poor loyalty program.

Support

Support is ok but could be better.

*Support is rated in the support section of Planet 7 Casino review.

Planet 7 has a very extensive but rather disorganized list of regular promotions and bonus codes. They have a VIP program for which there is no information or details, other the mention of VIP bonuses and VIP cashback. Planet7 has a 24/7 live chat, but the agents tend to not be very helpful. The casino otherwise also offers a telephone number and support email for questions and inquiries.

Planet 7 VIP + Loyalty Program

1/10

Loyalty Program Accessibility

The casino doesn't provide enough information about entering or leveling up the loyalty program

VIP Program

The casino doesn't have a VIP program

* Learn what makes a VIP program different from a loyalty program.

Unique Loyalty Prizes And Features

This loyalty program doesn't offer unique prizes or features

Number/Value of Added Features For a Loyal Player

The loyalty program adds very little value to player's experience

Planet 7 does claim to have a VIP membership, but they don’t provide any information on how to reach VIP status, what the levels and requirements are, etc. “VIP program” link redirects you to the page with promo codes and bonuses. Planet7 does offer some VIP bonuses and VIP cashback however.

bonus code PLANET300 gives you a 300 % VIP bonus
bonus code VIPFAVORITE a 330 % bonus, and
bonus code SHADOW350 a 350 % VIP bonus.
VIP cashback is monthly and based on your past month’s deposits, min. $ 50)

Planet 7 Support

6/10

Number of Support Options

They all basic support options (live chat, email and telephone)!

Live Chat Experience

Live chat doesn't send an email when the chat is over or if the response is late, requires additional personal info to use.

Response Time

Live chat response time is a few seconds or up to a few minutes tops!

Bots & Agents

Live chat agents give usefull and to the point answers, but can come off as both unprofessional and unfriendly.

* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.

For support, Planet 7 has a 24/7 live chat, they have a telephone and an email where you can send your inquiries or complains.

Their live chat requires extensive verification before you are able to access it – you must identify yourself with your username, email and mobile number. Their agents are not very friendly or willing to answer many questions, although they do reply to some basic inquiries, for example regarding deposits and withdrawals.

Planet 7 Responsible Gambling

Planet 7 does have a page informing about responsible gambling, but they don’t offer any features to be set by the players themselves in the account. You can contact support for permanent account closure.

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