Overview
Welcome to the Jazz Casino review. I should point out that Jazz Casino does accept crypto, but in my opinion, it is more of a fiat casino with crypto on the side. It lacks the modern look and feel that strong crypto brands show, as well as anonymity and leveraging blockchain technology.
What stands out most about Jazz is their bonus collection, which, apart from having a bonus for every day of the week, is also unique in the way that you can get more than just reloads, cashbacks, and free spins.
Established in 2021, Jazz Casino is licensed and regulated by the government of Curacao.
Cons
- No free-demo games
- Very few supported languages
- Lots of restricted countries
- Gambling addiction help links, bonus wagering hard to find
- A lot of personal info required at signup
Jazz Casino Bonuses
7/10
Number of Welcome + Regular Bonuses
They could have more welcome and regular bonuses (the best casinos offer at least 7).
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Welcome Bonus Amount
The welcome package amount could be higher (the best casinos offer at least 1 BTC).
Welcome Bonus Free Spins
There could be more welcome free spins (the best casinos offer at least 200).
Number of Regular Weekly Promotions
They have a large amount of regular promotions!
* Regular Promotions = all time-unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program
Regular Weekly Bonuses Amount
There is at least $5000 in regular weekly bonuses!
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Regular Weekly Free Spins
There are very few weekly free spins (most casinos offer at least 100).
Wagering Requirements
Wagering requirements are very high (most casinos require 40x wagering (on bonus) or less).
* Average wagering requirements across all regular bonuses are taken into account.
The interesting thing about Jazz Casino's bonuses is that they offer a different promotion for every day of the week. And although their welcome package is just one bonus, they have additional regular bonuses that are unique compared to what you get in your everyday crypto casino.
The main downside to their bonuses is the high wagering. Even their "Low rollover Tuesday" bonus is above the industry average.
When you first arrive at the casino, you can use the first deposit bonus
Wagering: 40x on bonus+deposit, 1x on free spins
$25 is the minimum deposit, and free spins are credited 20 per day.
If not for the high wagering, this bonus would be very nice at 200%. The low-wagering free spins are a welcome addition, but since free spins can add very little to the entire bonus amount, it doesn't help much.
A quick note here: while Jazz Casino doesn't advertise any sports bonuses on its website, you can still get some by contacting support. That's what I did, and I got three different offers to choose from!
Regular Bonuses
I will divide this section into two parts: first, the day-of-the-week bonuses, and second, the unique bonuses that you can use anytime.
First, there is the daily reload bonus that you can use for every deposit from the second on: 100% up to $1,000 for a $10 minimum deposit.
Here are all the other weekly bonuses:
- Monday reload (2-4 pm and 8-10 pm ET only): 150% up to $1,000 for $50 min. deposit, available three times each Monday
- Tuesday reload: 100% up to $500 for $100 min. deposit, 25x wagering on bonus+deposit
- Wednesday reload: 150% up to $1,000 for $50 min. deposit, available three times each Wednesday
- Thursday reload: 100% up to $1,000 + 50 free spins for $100 min. deposit, available three times each Thursday
- Friday lottery: every $25 wager gets you one ticket that can win a $100 casino chip
- Weekend cashback: 10% up to $250 (not for live casino), wagering 40x on bonus
As you can see, Jazz Casino covered practically everything. You can get plenty of reload bonuses, some free spins, and a cashback. Although none of these bonuses are very high compared to what the top crypto casinos offer, the percentages are above average.
All bonuses apart from the Tuesday reload and the weekend cashback have a wagering of 40x on bonus+deposit. This is again the main downside, because that's twice the industry average in most cases.
And now, let's look at the unique part of their promotions:
The first one is for blackjack players: if the first two cards of the day dealt to you by the dealer are 21, then Jazz Casino will give you a chip worth 5x what you bet on that hand. The chip can be up to $1,000 and has a wagering requirement of 40x. Not all blackjack games are eligible here, so make sure to check that before you play.
You can also get 25 free spins for every deposit over $100 that you make during the month of your birthday.
If you make 7 deposits and no cashouts in 30 days, you can get an average of those deposits as a bonus. All deposits over $50 count, and you can get up to $1,000 this way, with 40x wagering. This is like a monthly cashback if you've made at least seven deposits.
Lastly, if you wager at least $25 for seven days straight, make no cashouts, and have deposited $100 or more in the last 30 days, you are eligible for a $100 casino chip with a 40x wagering requirement.
The wagering requirement here is better, and these bonuses spice up the everyday casino experience. Jazz Casino has shown that it doesn't take much to make things more exciting. More casinos should opt for promotions like this.
Bonus Code
Jazz Casino doesn't use bonus codes for any of their regular promotions. If you get a bonus code, the process is simple: just open the deposit window, choose your preferred payment method, wait for the promotions to load, and click on the bonus code tab.
Jazz Casino Review of Games
6/10
Number of Games
They offer fewer games than the majority of casinos that have around 4000
Game Providers
They have games from fewer game providers than most casinos (who have at least 50)
Game Variety
You will find all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!
Provably Fair Games
The casino offers games provably fair by the player
Number of Crypto Games
They have one of the most diverse offers of crypto games!
* Crypto games: Dice, Crash, Plinko
Jazz Casino offers over 2,000 games from over 30 game providers. These aren't the highest numbers, considering some casinos today have over 10k games. However, you will be able to find all game types anyway.
The casino lobby features lots of different game categories, so the odds are that you'll be able to find what you're looking for from the very beginning.
The lobby uses a blue background, colorful banners, and dark blue buttons with red details. The visual aspect isn't the best, in my opinion. There are too many different colors, and the overall look just doesn't feel very modern.
Games are organized in the usual categories and can be filtered by game providers and sorted alphabetically, by popularity, and by age. I like that they have multiple sorting options; most casinos skip sorting entirely.
What I like less is the search feature. The search always returns exactly two results, giving you very little to choose from. But then again, maybe that was the idea.
If you like provably fair games, there are games from Spribe.
Another thing I don't like is that you can't play games for free. Most casinos have this option because sometimes it's nice to try out a game before you decide to spend your money on it.
Overall, you should be able to find games for any taste, but the user experience will be better if you go for one of the top Bitcoin casinos.
Jazz Casino Sports
Jazz offers 15 sports to bet on, along with some politics and entertainment options.
The sports lobby looks terrible, in my opinion. It looks like it was from the 70s with some newer icons. I'm not a sports betting person, but I value good user experience and looks, and this just isn't it.
There are no advertised sports bonuses, however, you can get some if you talk to support and ask.
Sports
Baseball
Basketball
Cricket
Football
Futsal
Golf
Handball
Horse Racing
Ice Hockey
Motorcycle Racing
Rugby
Snooker
Soccer
Tennis
Volleyball
Accessibility & UX
5/10
Number of Supported Languages
The casino offers it's site only in 4 languages (most casinos have at least 7)
Cryptocurrencies
The casino accepts only 8 cryptocurrencies (most casinos accept at least 10)
Restricted Countries
More countries are restricted from playing than the majority of casinos
* Includes restricted countries for using bonuses as well.
Desktop Site Speed
Desktop website is slower compared to majority of casinos
* Measured with Google Page Speed Insights (Largest Contentful Paint)
Mobile Site Speed
Mobile website is among the fastest!
* Measured with Google Page Speed Insights (Largest Content Paint)
Hard to Find Info
Gambling addiction help links, bonus wagering
Lost or Diminished Functionalities on Mobile
All functionalities work well on mobile
Popup Notifications
There are no intrusive and unnecessery notifications and popups
* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.
Modern crypto casinos have set the bar high when it comes to accessibility and user experience by leveraging blockchain technology and all the perks that crypto offers. Jazz Casino falls way short in this area.
The site is in four languages and accepts only the major cryptocurrencies.
The list of restricted countries is very long, and surprisingly, the USA isn't on it, even though the casino has a Curacao license, which doesn't allow US players. A red flag, if you ask me.
All lists are available in the details section of this Jazz Casino review.
When you try to create an account, you must choose a secure enough password, meaning upper and lower care letters, numbers, and special characters, where Jazz Casino has redefined the meaning of special characters.
If you use hashtags, dots, or exclamation marks, it doesn't count, and your password won't be accepted, with no additional warnings about what you need to include. I spent half an hour trying to figure this out, along with support that (not surprisingly) had no idea what the password requirements are.
The overall user experience of the website isn't something to brag about either.
The site doesn't load very fast, some information (like the welcome bonus wagering) can't be found, there are no gambling addiction links, the menu includes items that have no content, and the About page includes links to the development site.
Cryptocurrency offers a very easy way to make payments, but Jazz Casino decided to complicate this process by adding unnecessary clicks and checkboxes while loading things slowly and making it appear like it was developed 20 years ago. This is why I always recommend casinos that are crypto-only and make transactions directly on the blockchain.
There are upsides as well, like how the promotions are arranged, that you can easily opt for a bonus from the deposit window, and that you can sort games better than in most casinos. But these perks then run out while the downsides keep going on.
Login, Signup & Payments
6/10
Required Personal Info to Sign Up and Play
A lot of personal information is required to sign up and play
Sign Up Process
The sign up process is either longer or more complex compared to most casinos
Deposits
Very low min. deposit, but has a limit on max. deposits.
Withdrawals
min. withdrawal could be lower and max. withdrawal is very low.
Cryptocurrencies
The casino accepts very few cryptocurrencies compared to most casinos (that accept at least 10).
Use of Bonus Codes
Bonus codes are simple to use if they are needed at all
Wagering deposits
You need to wager your deposit amount only once before being eligible for a withdrawal.
Jazz Casino uses a two-step signup process where you must use either a dollar sign or the percent sign (maybe there are some others, I haven't tried everything) in the password for it to be accepted, otherwise it won't work and they won't tell you why.
The signup already requires all personal information, so anonymity is not an option.
You can deposit in one of the basic cryptocurrencies or use other payment methods to use fiat.
The payment limits are consistent with other fiat-first casinos. They are okay for crypto and unfriendly for fiat.
Min | Max | |
---|---|---|
Crypto deposit | $10 | $150,000 |
Crypto withdrawal | $50 | $2,500 |
Fiat deposit | $100 | $500 |
Fiat withdrawal | $100 | $400 |
Regular Players Treatment
10/10
Newsletter
You can sign up to a newsletter.
Regular Weekly Promotions
There are plenty regular weekly promotions to keep you engaged!
VIP/Loyalty Program
The casino doesn't have a loyalty program.
Support
Support is one of the best and will sure take care of all your needs!
*Support is rated in the support section of Jazz Casino review.
You are automatically subscribed to the newsletter as you sign up to Jazz Casino.
As a regular player, you have plenty of options for promotions, from daily bonuses to unique promotions, which I described in the bonus section of this Jazz Casino review.
The loyalty program is still being developed.
The support is generally okay, and some agents actually know the casino (unlike in most casinos), but they can be a bit stuck up sometimes.
Support
10/10
Number of Support Options
They all basic support options (live chat, email and telephone)!
Live Chat Experience
Live chat doesn't send an email when the chat is over or if the response is late.
Response Time
Live chat response time is a few seconds or up to a few minutes tops!
Bots & Agents
Live chat agents give usefull and to the point answers and they are both professional and friendly.
* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.
You can contact Jazz Casino by email, live chat, or a US toll-free telephone number.
The live chat agents are very responsive (I get a response in under a minute, mostly), and they appear to know the casino they work for. One of them even introduced himself to me with his email so I could contact him whenever I wanted to.
They can come off a bit stuck up sometimes, though. I had a feeling like they talked down to me at times. But at least I got things sorted out quickly, and they have the details sorted out, so that's a plus.
There are also no bots to go through, although the live chat software could be better.
Responsible Gambling
You can set self-exclusion and time limits by contacting support. I feel like this area of online gambling, which isn't talked about as it is, is getting less and less implemented in online casinos.
Most casinos don't offer a way to set things yourself and require you to contact support. But most casinos at least include a name or two and a link to some responsible gaming organizations (which is below the bare minimum, in my opinion), while Jazz Casino doesn't even have that.
200% up to $2,000 + 100 free spins
Claim bonusReview Details
Established:
2021
Casino type:
Casino licence:
Curacao
Number of games:
2000
Min. Deposit:
Crypto: $10, Fiat: $100
Max. Deposit:
Crypto: $150,000, Fiat: $500
Min. Withdrawal:
Crypto: $50, Fiat: $100
Max. Withdrawal:
Crypto: $2,500, Fiat: $400
Platforms:
Support:
live chat, email, telephone
Software (game) providers:
Languages:
Accepted Cryptocurrencies:
Restricted Countries:
Accepted fiat currencies:
Other payment methods:
Current bonuses:
- First Deposit: 200% up to $2,000 + 100 free spins
- Tuesday Reload: 100% up to $500
- Daily Reload: 100% up to $1,000
- Thursday Reload: 100% up to $1,000 + 50 free spins
- Monday Reload: 150% up to $1,000
- Wednesday Reload: 150% up to $1,000
- Weekend Cashback: 10% up to $250
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User rating
Media & Groups
Jazz Casino doesn't use social media apart from Twitter, but they don't link to their profile from their website, so be careful when looking them up.