Hotline Casino Review

5.5

Players from US accepted

Overview

Hotline Casino is an online casino with a colorful “vaporwave” aesthetic. They offer more than 5,000 games but an even more impressive selection of bonuses. Their players can choose from different first, second and third deposit bonuses, making this a welcome package tailored to the player. Not just that, but it also abounds with a lot of seasonal bonuses as well as tournaments and lottery.

Their website is user-friendly and easy to navigate. You will always find all essential information neatly arranged section by section in one place. I missed extra categories or an additional filter to sort out the numerous games in their lobby.

Established in 2019, Hotline Casino is a betting site regulated and licensed by the Government of Curacao.

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8.1

Hotline Casino Traffic

Players Top GEOs:

  1. Poland
  2. Bulgaria
  3. Germany
  4. Canada
  5. United States
Acquired from Google Trends. Not an indication that the casino accepts or targets those countries!

Hotline Casino Bonuses

7/10

Number of Welcome + Regular Bonuses

Hotline casino offers more bonuses than most casinos!

Welcome Bonus Amount

Hotline casino could have a higher welcome package amount (the best casinos offer at least 1 BTC).

Welcome Bonus Free Spins

Hotline casino offers at least 200 free spins in their welcome bonuses!

Number of Regular Weekly Promotions

Hotline casino could offer more regular promotions (the best casinos offer at least 8 every week).

* Regular Promotions = all time unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program

Regular Weekly Promotions Amount

Hotline casino could offer more in weekly promotions (the best casinos offer at least $5000 worth of promos).

Regular Weekly Free Spins

Hotline casino offers very few weekly free spins (most casinos offer at least 100).

Wagering Requirements

Hotline casino has very high wagering requirements (most casinos require 40x wagering (on bonus) or less).

* Average wagering requirements across all regular bonuses are taken into account.

Hotline Casino offers a vast selection of bonuses. They offer a no-deposit welcome bonus as well as 5 different first-deposit bonuses so you can choose the one that fits your playing style the most.

They also give you the same choice with your second deposit bonus and your third deposit bonus, making their welcome package a very attractive bonus for new players. The bonuses in the welcome package differ by their amount and wagering requirement (on bonus and deposit), going from 100% with 35x wagering to 300 % with 45x wagering. You can also choose free spins instead of match bonuses.

Hotline Casino has another inviting bonus – a no-deposit bonus! It includes 50 free spins with a 20x wagering requirement.

Here are the details about the Hotline casino welcome bonuses:

  • No deposit bonus: 50 free spins, 20x wagering,
  • First deposit bonus: 100 % up to $500, 35x wagering, bonus code: 1X100,
  • First deposit bonus: 150 % up to $300, 40x wagering, bonus code: 1X150,
  • First deposit bonus: 300 % up to $500, 45x wagering, bonus code: 1X200,
  • First deposit bonus: 50 free spins, 35x wagering, bonus code: LOE50,
  • First deposit bonus: 100 free spins, 35x wagering, bonus code: ROM100,
  • Second deposit bonus: 100 % up to $400, 40x wagering, bonus code: 2X100,
  • Second deposit bonus: 50 free spins, 35x wagering, bonus code: 2X50,
  • Second deposit bonus: 100 free spins, 35x wagering, bonus code: CP100,
  • Third deposit bonus: 50 % up to $300, 40x wagering, bonus code: 3X50,
  • Third deposit bonus: 50 free spins, 35x wagering, bonus code: HOD50,

When it comes to the Hotline welcome package, they have a bigger-than-average offer of bonuses. However, their bonuses are lower than most crypto casino websites offer. The wagering requirement is on bonus + deposit, which makes it very high as well. If you're the type of player who likes a customized offer, this welcome bonus package is definitely for you, just don't get your hopes high on winning due to high wagering.

For users of eZee Wallet, a 20% No Wager bonus is available. For Jeton users, a 20 Free spins bonus is also on offer. Players can also get up to a 25% daily cashback but the full 25% is only for the highest-level players. No Wager bonuses of 30% or 40% up to $100 for cryptocurrency users are also an option.

While Hotline casino has many welcome bonuses, I wish they had more frequent, regular bonuses apart from their daily cashback bonus. However, they do have a variety of random reload bonuses and free spins which are time-limited, but easy to find in your account. I was impressed with the clean and user-friendly presentation of bonuses in my player's account.

Alongside bonuses Hotline Casino also offers regular lottery and tournaments with up to 1,000,000 € in prizes.

When it comes to bonuses and offers, Hotline has an impressive collection you don't want to miss, especially if bonuses are important to you!

Hotline Casino Games

9/10

Number of Games

Hotline casino has more games than most casinos!

Game Providers

Hotline casino has games from more game providers than most casinos!

Game Variety

Hotline casino has all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!

Provably Fair Games

Hotline casino offers games provably fair by the player

Number of Crypto Games

Hotline casino could offer more crypto games, but has at least Crash and Dice

* Crypto games: Dice, Plinko, Crash, Wheel Spin, Hi-Lo

Hotline Casino offers over 5,000 games from over impressive 70 different game providers. They offer slots and table games as well as live games as well as provably fair games. You can find your betting history under "cashier" along with deposit and withdrawal. Their game offer is one of the biggest among crypto casino websites.

An interesting feature when playing games is another window next to the game that shows you all bonuses currently available.

Their lobby is modern and eye-catching as they play with blue and pink tones. Every information you need is easy to find and highlighted for trouble-free experience. It's interesting that the fully extended list of game providers appears before the actual games on desktop and takes up a huge amount of screen real estate, while the mobile has a drop-down menu of game providers.

When it comes to their filtering system, it had options such as 'popular games' or 'slots' or 'live casino', but funny enough, they do not have an option to filter out any table games beside those which are under 'live casino'. You can, however, filter games by game proveiders. I do wish they had more filter options, though.

 

Hotline Casino Accessibility & User Experience

7/10

Number of Supported Languages

Hotline casino offers it's site only in 6 languages (most casinos have at least 7)

Cryptocurrencies

Hotline casino could accept more cryptocurrencies (the best casinos accept at least 20)

Restricted Countries

Hotline casino restricts less countires from playing than most casinos!

* Includes restricted countries for using bonuses as well.

Desktop Site Speed

Hotline casino's desktop website is slower compared to majority of casinos

* Measured with Google Page Speed Insights (Largest Content Paint)

Mobile Site Speed

Hotline casino's mobile website speed is ok but could be faster

* Measured with Google Page Speed Insights (Largest Content Paint)

Hard to Find Info

Hotline casino has all important information easily accessible

Lost or Diminished Functionalities on Mobile

Hotline casino keeps all functionalities on mobile

Popup Notifications

Hotline casino doesn't annoy you with intrusive and unnecessery notifications and popups

* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.

Hotline Casino is available in 6 different languages. They restrict users from 15 countries from playing on their website. You can pay in more than 10 cryptocurrencies as well as 3 fiat currencies, while for other currencies they use the third-party exchange. They also accept more than 15 payment methods.

The website is dark blue and easy on the eyes. I liked that it's simple to navigate, yet their design is not ordinary. I really felt like they were a professional casino website right away as I visited their website. They have two menus, the left one for all the essential information to potential new players and once you log in there's a second menu on the right for your player profile.

Promotions are easy to find as well as various tournaments, lotteries, and information on their loyalty program. Regarding concise websites, I felt Hotline has one of the better ones.

Hotline Casino is accessible with VPN (TunnelBear tested).

Hotline Casino Login, Signup & Payments

6/10

Required Personal Info to Sign Up and Play

Hotline casino requires only an email to sign up and play!

Sign Up Process

Hotline casino's sign up process is short and simple!

Deposits

Hotline casino has a very low min. deposit, but has a limit on max. deposits.

Withdrawals

Hotline casino has a very high min. withdrawal and has a very low max. withdrawal.

Cryptocurrencies

Hotline casino could accept more cryptos (the best casinos accept at least 20)

Use of Bonus Codes

Bonus codes are simple to use if they are needed at all

Wagering deposits

You must wager your deposit amount at least 3 times before being eligible for a withdrawal.

The signup process at Hotline is uncomplicated because you only need an email and a password. Later you may add extra information, but none is required for deposit and withdrawal. The deposit currency is set at signup where you can choose from USD, EUR, or PLN. Prices throughout the website are shown either in the currency of your choice or euros, but you can't change what currency is displayed after you choose at signup. The currency exchange is automatic and depends on your deposit or withdrawal method.

When it comes to deposits, 10 USD is the minimum. 1,500 USD/day and 20,000 USD/month is the maximum withdrawal. Compared to other casino websites, this is an average limit.

Hotline Casino Regular Players Treatment

8/10

Newsletter

You can sign up to Hotline casino's newsletter.

Regular Weekly Promotions

VIP/Loyalty Program

Hotline casino has an average loyalty program.

Support

Hotline casino's support is one of the best and will sure take care of all your needs!

* Hotline casinoSupport is rated in the support section of Hotline casino review.

Hotline casino offers you an option to subscribe to their newsletter at signup. They offer a loyalty program where levels are named after geographic locations such as Brooklyn for the beginner level and Happiness Island for the highest level. I thought that was creative.

As for support, they have email and live chat support. It's relatively easy to find what you're searching for through a FAQ or the agents over support. However, the agents are prone to keep offering you links rather than discussing what the solution to problems may be.

Hotline Casino VIP & Loyalty Program

6/10

Loyalty Program Accessibility

Hotline casino's loyalty program is one of the most accessible ones!

VIP Program

Hotline casino doesn't have a VIP program

Unique Loyalty Prizes And Features

Hotline casino's loyalty program doesn't offer unique prizes or features

Number/Value of Added Features For a Loyal Player

Hotline casino's loyalty program could add more value to player's experience

Hotline Casino has a VIP program with 7 tiers, with rewards ranging from cashback to special no-deposit bonuses. Reaching the top level of “Happiness Island” nets you 25 % cashback and a no-deposit bonus of $200!

While playing slots in Hotline Casino you earn CP points, which can then be exchanged for money. You earn 1 CP for every dollar or euro you bet in slots. The exchange rate when you redeem the points depends on your VIP level with the first one being 1,000 CP = 1 $/€ and 1000 CP = 2.50 $/€ being the last level.

Here are all Hotline Casino VIP levels, their rewards and the requirement to reach them:

  • Brooklyn: 50 free spins and 10 % cashback ($0 – $99.99 deposited),
  • Bronx: 100 free spins and 12 % cashback ($100 – $499.99 deposited),
  • Charge Island: 150 free spins and 14 % cashback ($500 – $999.99 deposited),
  • Colony Island: $30 and 16 % cashback ($1,000 – $2,499.99 deposited),
  • Manhattan: $50 and 19 % cashback ( $2,500 – $7,499.99 deposited),
  • New Jersey: $100 and 22 % cashback ($7,500 – $14,999.99 deposited),
  • Happiness Island: $200 and 25 % cashback ($15,000 and more deposited)

Levels Bronx and higher also get a birthday bonus gift with 25 free spins and x30 wagering for Bronx and $250 with x35 wagering for Happiness Island.

If you like bonuses and rewards, Hotline Casino has a lot of both. I like their loyalty system primarily because it's accessible to players and offers solid rewards.

Hotline Casino Support

9/10

Number of Support Options

Hotline casino could have more support options apart from live chat (the best casinos include live chat, email and telephone)

Live Chat Experience

Hotline casino's live chat works seamlessly and is very easy to use.

Response Time

Hotline casino's live chat response time is a few seconds or up to a few minutes tops!

Bots & Agents

Live chat agents give usefull and to the point answers and they are both professional and friendly.

* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.

You can reach Hotline Casino support via live chat or their support e-mail. For players seeking help regarding deposits, a FAQ page lists guides for all of the different deposit methods. I admit I was a bit annoyed that their FAQ page does not offer any other type of information except the information on deposit methods. However, the other information is so easy to find that I suppose there is no need for an extra extensive FAQ page.

My live chat experience was good. I got all my questions answered and the agent tried their best to help me in any way possible, although they primarily answered by giving me links to pages. You can upload documents to chat as well as send yourself an email transcript of the conversation. The chat window is unobtrusive and you don't need to add any extra personal information in order to use it. However, you do need to be logged in to see it.

 

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Review Details

Established:

2019

Casino type:

Hybrid-Fiat

Casino licence:

Curacao

Number of games:

5000

Min. Deposit:

Crypto: 0.1 mBTC, Fiat: $10

Max. Deposit:

Crypto: $3,500, Fiat: $2,000

Min. Withdrawal:

Crypto: $100, Fiat: $10

Max. Withdrawal:

Crypto: $

Platforms:

Only In Browsers

Support:

live chat, email

Software (game) providers:

1x2 Gaming
2By2 Gaming
Ainsworth Gaming Technology
All41 Studios
Amatic Industries
Belatra
BetSoft
BGaming
Big Time Gaming
Blueprint
Booming
Caleta
CT Gaming
EGT Interactive
ELK Studios
Endorphina
Evolution Gaming
Evoplay
Ezugi
Fortune Factory Studios
Fugaso Gaming
Game Art
Gameburger
Gamevy
Gamzix
Green Jade
Habanero
Hacksaw Gaming
Iron Dog Studios
iSoftBet
Just For The Win
KA Gaming
Lucky Streak
Mascot Gaming
MGA Games
Microgaming
Mr. Slotty
NetEnt
One Touch
Only Play
Platipus
Play’n Go
Playson
Playtech
Pocket Games Soft
Pragmatic Play
Push Gaming
QuickSpin
Realistic
Red Rake
Red Tiger
Reel Life Games
Retro Gaming
RTG Slots
Spade Gaming
Spearhead Studios
Spinomenal
SpinPlay Games
Swintt
Thunderkick
Tom Horn Gaming
Triple Cherry
Triple Edge
True Lab
Vivo Gaming
Yggdrasil
3 Oaks
NetGame
Eyecon

Languages:

English
German
Norwegian
Polish
Russian
Spanish

Restricted Countries:

Hotline Casino Review Belgium
Hotline Casino Review Curaçao
Hotline Casino Review Cyprus
Hotline Casino Review Democratic People’s Republic of Korea
Hotline Casino Review France
Hotline Casino Review Hungary
Hotline Casino Review Iran
Hotline Casino Review Lithuania
Hotline Casino Review Netherlands
Hotline Casino Review Russian Federation
Hotline Casino Review Slovakia
Hotline Casino Review Spain
Hotline Casino Review Sweden
Hotline Casino Review UK
Hotline Casino Review US

Accepted fiat currencies:

EUR
PLN
USD

Other payment methods:

CashtoCode
EcoPayz
eZee Wallet
Jeton
MasterCard
MuchBetter
Neosurf
Neteller
Piastrix
Revolut
SafetyPay
Skrill
Visa
Wire Transfer
PIX
Kvitum

Current bonuses:

  • No Deposit: 50 free spins
  • First Deposit: 50 free spins
  • First Deposit: 100 free spins
  • First Deposit: 150% up to $300
  • First Deposit: 100% up to $500
  • First Deposit: 300% up to $500
  • Second Deposit: 100 free spins
  • Second Deposit: 50 free spins
  • Second Deposit: 100% up to $400
  • Third Deposit: 50 free spins
  • Third Deposit: 50% up to $300
  • Reload: 40% up to $100
  • Reload: 30% up to $100
  • Reload: 20% up to $100
  • Free Spins: 20 free spins
  • Daily Cashback: 25% up to $500

Pros

  • One of the largest game collections
  • Games from more than 60 game providers
  • Few restricted countries

Cons

  • Deposit must be wagered at least 3x

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