Hotline casino has completely cut off all communication with us, therefore disabling us from getting all necessary information to make their review and details correct and transparent. For this reason we can not advise you to play there and use their services. Since we can not reach them, we can only assume that their communication with their players might be hindered as well.
Hotline Casino is an online casino with a colorful “vaporwave” aesthetic. They offer more than 5,000 games but an even more impressive selection of bonuses. Their players can choose from different first, second and third deposit bonuses, making this a welcome package tailored to the player. Not just that, but it also abounds with a lot of seasonal bonuses as well as tournaments and lottery.
Their website is user-friendly and easy to navigate. You will always find all essential information neatly arranged section by section in one place. I missed extra categories or an additional filter to sort out the numerous games in their lobby.
Established in 2019, Hotline Casino is a betting site regulated and licensed by the Government of Curacao.
- One of the largest game collections
- Games from more than 60 game providers
- Few restricted countries
- Deposit must be wagered at least 3x
Hotline Casino Traffic
Players Top GEOs:
- United States
Hotline Casino Bonuses
Number of Welcome + Regular Bonuses
You will find more bonuses than in most casinos!
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Welcome Bonus Amount
The welcome package amount could be higher (the best casinos offer at least 1 BTC).
Welcome Bonus Free Spins
You will find at least 200 free spins in the welcome bonuses!
Number of Regular Weekly Promotions
They could offer more regular promotions (the best casinos offer at least 8 every week).
* Regular Promotions = all time-unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program
Regular Weekly Bonuses Amount
The weekly bonuses couls be higher (the best casinos offer at least $5000 worth of bonuses).
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Regular Weekly Free Spins
There are very few weekly free spins (most casinos offer at least 100).
Wagering requirements are very high (most casinos require 40x wagering (on bonus) or less).
* Average wagering requirements across all regular bonuses are taken into account.
Hotline Casino offers a vast selection of bonuses. They offer a no-deposit welcome bonus as well as 5 different first-deposit bonuses so you can choose the one that fits your playing style the most.
They also give you the same choice with your second deposit bonus and your third deposit bonus, making their welcome package a very attractive bonus for new players. The bonuses in the welcome package differ by their amount and wagering requirement (on bonus and deposit), going from 100% with 35x wagering to 300 % with 45x wagering. You can also choose free spins instead of match bonuses.
Hotline Casino has another inviting bonus – a no-deposit bonus! It includes 10 free spins with a 20x wagering requirement.
Here are the details about the Hotline casino welcome bonuses:
- No deposit bonus: 10 free spins, 20x wagering,
- First deposit bonus: 100 % up to $500, 35x wagering, bonus code: 1X100,
- First deposit bonus: 150 % up to $300, 40x wagering, bonus code: 1X150,
- First deposit bonus: 300 % up to $500, 45x wagering, bonus code: 1X200,
- First deposit bonus: 50 free spins, 35x wagering, bonus code: LOE50,
- First deposit bonus: 100 free spins, 35x wagering, bonus code: ROM100,
- Second deposit bonus: 100 % up to $400, 40x wagering, bonus code: 2X100,
- Second deposit bonus: 50 free spins, 35x wagering, bonus code: 2X50,
- Second deposit bonus: 100 free spins, 35x wagering, bonus code: CP100,
- Third deposit bonus: 50 % up to $300, 40x wagering, bonus code: 3X50,
- Third deposit bonus: 50 free spins, 35x wagering, bonus code: HOD50,
When it comes to the Hotline welcome package, they have a bigger-than-average offer of bonuses. However, their bonuses are lower than most crypto casino websites offer. The wagering requirement is on bonus + deposit, which makes it very high as well. If you're the type of player who likes a customized offer, this welcome bonus package is definitely for you, just don't get your hopes high on winning due to high wagering.
For users of eZee Wallet, a 20% No Wager bonus is available. For Jeton users, a 20 Free spins bonus is also on offer. Players can also get up to a 25% daily cashback but the full 25% is only for the highest-level players. No Wager bonuses of 30% or 40% up to $100 for cryptocurrency users are also an option.
While Hotline casino has many welcome bonuses, I wish they had more frequent, regular bonuses apart from their daily cashback bonus. However, they do have a variety of random reload bonuses and free spins which are time-limited, but easy to find in your account. I was impressed with the clean and user-friendly presentation of bonuses in my player's account.
Alongside bonuses Hotline Casino also offers regular lottery and tournaments with up to 1,000,000 € in prizes.
When it comes to bonuses and offers, Hotline has an impressive collection you don't want to miss, especially if bonuses are important to you!
Hotline Casino Games
Number of Games
They have more games than most casinos!
They have games from more game providers than most casinos!
You will find all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!
Provably Fair Games
The casino offers games provably fair by the player
Number of Crypto Games
They have one of the most diverse offers of crypto games!
* Crypto games: Dice, Crash, Plinko
Hotline Casino offers over 5,000 games from over impressive 70 different game providers. They offer slots and table games as well as live games as well as provably fair games. You can find your betting history under "cashier" along with deposit and withdrawal. Their game offer is one of the biggest among crypto casino websites.
An interesting feature when playing games is another window next to the game that shows you all bonuses currently available.
Their lobby is modern and eye-catching as they play with blue and pink tones. Every information you need is easy to find and highlighted for trouble-free experience. It's interesting that the fully extended list of game providers appears before the actual games on desktop and takes up a huge amount of screen real estate, while the mobile has a drop-down menu of game providers.
When it comes to their filtering system, it had options such as 'popular games' or 'slots' or 'live casino', but funny enough, they do not have an option to filter out any table games beside those which are under 'live casino'. You can, however, filter games by game proveiders. I do wish they had more filter options, though.
Hotline Casino Accessibility & User Experience
Number of Supported Languages
The casino offers it's site only in 6 languages (most casinos have at least 7)
The casino could accept more cryptocurrencies (the best casinos accept at least 20)
Less countries are restricted from playing than in most casinos!
* Includes restricted countries for using bonuses as well.
Desktop Site Speed
Desktop website is slower compared to majority of casinos
* Measured with Google Page Speed Insights (Largest Contentful Paint)
Mobile Site Speed
Mobile website speed is ok but could be faster
* Measured with Google Page Speed Insights (Largest Content Paint)
Hard to Find Info
All important information is easily accessible
Lost or Diminished Functionalities on Mobile
All functionalities work well on mobile
There are no intrusive and unnecessery notifications and popups
* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.
Hotline Casino is available in 6 different languages. They restrict users from 15 countries from playing on their website. You can pay in more than 10 cryptocurrencies as well as 3 fiat currencies, while for other currencies they use the third-party exchange. They also accept more than 15 payment methods.
The website is dark blue and easy on the eyes. I liked that it's simple to navigate, yet their design is not ordinary. I really felt like they were a professional casino website right away as I visited their website. They have two menus, the left one for all the essential information to potential new players and once you log in there's a second menu on the right for your player profile.
Promotions are easy to find as well as various tournaments, lotteries, and information on their loyalty program. Regarding concise websites, I felt Hotline has one of the better ones.
Hotline Casino is accessible with VPN (TunnelBear tested).
Hotline Casino Login, Signup & Payments
Required Personal Info to Sign Up and Play
Only an email is required to sign up and play!
Sign Up Process
The sign up process is short and simple!
Very low min. deposit, but has a limit on max. deposits.
min. withdrawal is very high and max. withdrawal is very low.
The casino could accept more cryptos (the best casinos accept at least 20)
Use of Bonus Codes
Bonus codes are simple to use if they are needed at all
You must wager your deposit amount at least 3 times before being eligible for a withdrawal.
The signup process at Hotline is uncomplicated because you only need an email and a password. Later you may add extra information, but none is required for deposit and withdrawal. The deposit currency is set at signup where you can choose from USD, EUR, or PLN. Prices throughout the website are shown either in the currency of your choice or euros, but you can't change what currency is displayed after you choose at signup. The currency exchange is automatic and depends on your deposit or withdrawal method.
When it comes to deposits, 10 USD is the minimum. 1,500 USD/day and 20,000 USD/month is the maximum withdrawal. Compared to other casino websites, this is an average limit.
Hotline Casino Regular Players Treatment
You can sign up to a newsletter.
Regular Weekly Promotions
There could be more regular weekly promotions, but at least they have some!
The casino has an average loyalty program.
Support is one of the best and will sure take care of all your needs!
*Support is rated in the support section of Hotline casino review.
Hotline casino offers you an option to subscribe to their newsletter at signup. They offer a loyalty program where levels are named after geographic locations such as Brooklyn for the beginner level and Happiness Island for the highest level. I thought that was creative.
As for support, they have email and live chat support. It's relatively easy to find what you're searching for through a FAQ or the agents over support. However, the agents are prone to keep offering you links rather than discussing what the solution to problems may be.
Hotline Casino VIP & Loyalty Program
Loyalty Program Accessibility
This loyalty program is one of the most accessible ones!
The casino doesn't have a VIP program
* Learn what makes a VIP program different from a loyalty program.
Unique Loyalty Prizes And Features
This loyalty program doesn't offer unique prizes or features
Number/Value of Added Features For a Loyal Player
The loyalty program could add more value to player's experience
Hotline Casino has a VIP program with 7 tiers, with rewards ranging from cashback to special no-deposit bonuses. Reaching the top level of “Happiness Island” nets you 25 % cashback and a no-deposit bonus of $200!
While playing slots in Hotline Casino you earn CP points, which can then be exchanged for money. You earn 1 CP for every dollar or euro you bet in slots. The exchange rate when you redeem the points depends on your VIP level with the first one being 1,000 CP = 1 $/€ and 1000 CP = 2.50 $/€ being the last level.
Here are all Hotline Casino VIP levels, their rewards and the requirement to reach them:
- Brooklyn: 50 free spins and 10 % cashback ($0 – $99.99 deposited),
- Bronx: 100 free spins and 12 % cashback ($100 – $499.99 deposited),
- Charge Island: 150 free spins and 14 % cashback ($500 – $999.99 deposited),
- Colony Island: $30 and 16 % cashback ($1,000 – $2,499.99 deposited),
- Manhattan: $50 and 19 % cashback ( $2,500 – $7,499.99 deposited),
- New Jersey: $100 and 22 % cashback ($7,500 – $14,999.99 deposited),
- Happiness Island: $200 and 25 % cashback ($15,000 and more deposited)
Levels Bronx and higher also get a birthday bonus gift with 25 free spins and x30 wagering for Bronx and $250 with x35 wagering for Happiness Island.
If you like bonuses and rewards, Hotline Casino has a lot of both. I like their loyalty system primarily because it's accessible to players and offers solid rewards.
Hotline Casino Support
Number of Support Options
They could have more support options apart from live chat (the best casinos include live chat, email and telephone)
Live Chat Experience
Live chat works seamlessly and is very easy to use.
Live chat response time is a few seconds or up to a few minutes tops!
Bots & Agents
Live chat agents give usefull and to the point answers and they are both professional and friendly.
* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.
You can reach Hotline Casino support via live chat or their support e-mail. For players seeking help regarding deposits, a FAQ page lists guides for all of the different deposit methods. I admit I was a bit annoyed that their FAQ page does not offer any other type of information except the information on deposit methods. However, the other information is so easy to find that I suppose there is no need for an extra extensive FAQ page.
My live chat experience was good. I got all my questions answered and the agent tried their best to help me in any way possible, although they primarily answered by giving me links to pages. You can upload documents to chat as well as send yourself an email transcript of the conversation. The chat window is unobtrusive and you don't need to add any extra personal information in order to use it. However, you do need to be logged in to see it.
100 free spinsClaim bonus
Number of games:
Crypto: 0.1 mBTC, Fiat: $10
Crypto: $3,500, Fiat: $2,000
Crypto: $100, Fiat: $10
Crypto: $1,500, Fiat: $
Only In Browsers
live chat, email
Software (game) providers:
- No Deposit: 100 free spins
- First Deposit: 50 free spins
- First Deposit: 100 free spins
- First Deposit: 150% up to $300
- First Deposit: 100% up to $500
- First Deposit: 300% up to $500
- Second Deposit: 100 free spins
- Second Deposit: 50 free spins
- Second Deposit: 100% up to $400
- Third Deposit: 50 free spins
- Third Deposit: 50% up to $300
- Reload: 40% up to $100
- Reload: 30% up to $100
- Reload: 20% up to $100
- Free Spins: 20 free spins
- Daily Cashback: 25% up to $500