Chipstars is a brand new casino with a big selection of games – over 5,400. Apart from the regular casino, they also have sports and esports and have a very short list of restricted countries. Established in 2022, Chipstars is regulated and licensed by the Government of Curacao.
Players Top GEOs:
Chipstars casino is either very new or has too few organic searches, so there is not yet enough data to show.
Number of Welcome + Regular Bonuses
Chipstars could have more welcome and regular bonuses (the best casinos offer at least 7).
Welcome Bonus Amount
Chipstars has a low welcome package amount (most casinos offer at least $1000).
Welcome Bonus Free Spins
Chipstars offers at least 200 free spins in their welcome bonuses!
Number of Regular Weekly Promotions
Chipstars could offer more regular promotions (the best casinos offer at least 8 every week).
* Regular Promotions = all time unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program
Regular Weekly Promotions Amount
Chipstars could offer more in weekly promotions (the best casinos offer at least $5000 worth of promos).
Regular Weekly Free Spins
Chipstars offers very few weekly free spins (most casinos offer at least 100).
Chipstars has very low wagering requirements!
* Average wagering requirements across all regular bonuses are taken into account.
The exclusive first deposit bonus entitles you to up to 300 free spins, wager-free! It can only be played on the game ‘Primal Hunt’ (by the software provider Betsoft). Bonus code: GAMBLINEERS.
Their first deposit bonus amounts up to 250 free spins (300 if you use our exclusive bonus!):
for depositing at least 20 € you’ll receive 40 free spins, for depositing at least 50 € you’ll receive 100 free spins, for depositing at least 125 € you’ll receive 250 (exclusively 300) free spins.
The bonus doesn’t have a wagering requirement and is valid for 7 days. The only game the deposit can be played on is ‘Primal Hunt’ (by Betsoft). Bonus code: FREESPINS.
They also offer another first deposit bonus: 100 % cashback up to 1,000 €, with a min. deposit of 10 €. Other information about the bonus was not obtainable.
The casino offers some other bonuses as well:
- weekly cashback: 10 % up to 2,000 €, 1x wagering requirement.
- sports cashback of up to 100x the amount wagered.
- Sunday reload: get 5 € for every min. 30 € bet including 3 events and min. 3 odds.
- rakeback: 1 % x 5 % (no wagering)
They recently added the monthly highroller bonus, where they will match 10 % of your deposit in free spins. For 500 € in deposit you will get 50 € worth of free spins and so on up to 2000 € in deposit. There are no other wagering requirements apart from having to wager the deposit once. Bonus code: Highrollerz. This is quite a unique bonus in terms of the way it's offered. I'm guessing that if you're a highroller and you're going to deposit anyway, why not get some free spins along the way? The 1x wagering on deposit is a default thing. You have to do it regardless of whether you're using a bonus or not. So this is a nice option.
Although Chipstars has quite a few tournaments, their regular promotions are pretty bleak. They don’t add up to much, their use is very restricted and the way the bonus terms are worded makes them quite unclear. There is missing information, not only in the section of a particular bonus – the bonus T&C is unclear as well. Even support did not seem quite clear on the basic information about their bonuses. The only advantage of Chipstars bonuses appears to be a low wagering requirement.
Chipstars Bonus Code
First deposit bonus: up to 250 free spins, bonus code: FREESPINS
Exclusive first deposit bonus: up to 300 free spins, bonus code GAMBLINEERS
Monthly highroller bonus: Highrollerz
Chipstars casino doesn’t use bonus codes for any other bonuses.
Number of Games
Chipstars has more games than most casinos!
Chipstars has games from more game providers than most casinos!
Chipstars has all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!
Provably Fair Games
Chipstars doesn't offer games provably fair by the player
Number of Crypto Games
Chipstars offers very few crypto games or none at all
* Crypto games: Dice, Plinko, Crash, Wheel Spin, Hi-Lo
Chipstars casino offers 5,400+ games from 70 game providers.
The casino lobby starts off with some promotional banners at the top, followed by a provider filtering bar and a search bar. Underneath those you can find categories like ‘lobby’, ‘new’, ‘slots’, ‘table games’, ‘virtual games’ and others. The next section is dedicated to boosted providers – those that have 10% more influence in one of the casino’s tournaments. There are some more categories listed towards the bottom of the page (‘top games’, ‘trending games’, ‘jackpot games’, etc.).
The mobile layout is essentially the same, only adjusted to a mobile environment.
This is an example of a game lobby I really liked – everything looks coherent, the page is easy to navigate and is well sectioned. I had no problems finding my way and I really appreciated the info section on the game cards, containing RTP and other relevant information (also available on mobile).
Betting history can be found in your profile under ‘history’.
RTP can be found in the info section on a game card.
The sports lobby at Chipstars casino is divided into 3 sections: on the left there’s a list of all pre-match events with an option to switch to live (which displays all the sports – a little under 15 of them – and their current matches).
In the middle there is a ‘home’ lobby which displays live betting options (you can also switch to modes like ‘event list’, ‘multiview’, ‘calendar’ and others), while on the right you can find live TV (or live info) with a bet slip underneath.
The sports lobby is thus quite saturated with content, which can be a bit confusing to navigate.
The eSports lobby is built similarly – with a list of over 15 eSports on the left, live matches in the middle and a bet slip on the right.
And even though the casino provides more esports betting options, this lobby looks cleaner and more manageable than the sports lobby. It takes a considerable amount of time to switch between different modes in the left sidebar.
King of Glory
League of Legends: Wild Rift
Chipstars Accessibility & UX
Number of Supported Languages
Chipstars offers it's site only in 6 languages (most casinos have at least 7)
Chipstars could accept more cryptocurrencies (the best casinos accept at least 20)
Chipstars restricts less countires from playing than most casinos!
* Includes restricted countries for using bonuses as well.
Desktop Site Speed
Chipstars's desktop website is among the fastest!
* Measured with Google Page Speed Insights (Largest Content Paint)
Mobile Site Speed
Chipstars's mobile website is among the fastest!
* Measured with Google Page Speed Insights (Largest Content Paint)
Hard to Find Info
Some basic bonus info
Lost or Diminished Functionalities on Mobile
Chipstars keeps all functionalities on mobile
Chipstars doesn't annoy you with intrusive and unnecessery notifications and popups
* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.
The casino’s website is avaliable in a little over 5 languages, they provide over 10 crypto payment options and restrict a little less than 10 countries. All of the listed specifications are pretty good, especially the low number of restricted countries.
The website is very user-friendly, except for the pages with promotions, which not only function very awkwardly, they’re also missing some vital information about bonuses.
A definite advantage is the website speed on a desktop, which I would rate better than other casinos.
The site is accessible by VPN (tested with VeePN Chrome extension).
Chipstars Login, Signup & Payments
Required Personal Info to Sign Up and Play
Chipstars requires more personal information to sign up and play than the best casinos
Sign Up Process
Chipstars's sign up process could be shorter or simpler
Chipstars has a very low min. deposit and unlimited max. deposit!
Chipstars has a very low min. withdrawal compared to most casinos and has a very low max. withdrawal.
Chipstars could accept more cryptos (the best casinos accept at least 20)
Use of Bonus Codes
Bonus codes are simple to use if they are needed at all
You need to wager your deposit amount only once before being eligible for a withdrawal.
The signup process at Chipstars is short and it doesn’t require a lot of personal information (first name, last name, country, email). I didn’t even have to verify my email, which did seem a bit odd.
They offer 26 payment options, 12 of which are crypto. The playing currency is set at signup and cannot be changed later on.
Min. deposit limit is 10 € and min. withdrawal limit is 15 €.
Chipstars Regular Players Treatment
You can sign up to Chipstars's newsletter.
Regular Weekly Promotions
Chipstars could offer more regular weekly promotions, but at least they have some!
Chipstars has a good loyalty program!
Chipstars's support is one of the best and will sure take care of all your needs!
* ChipstarsSupport is rated in the support section of Chipstars review.
The casino has a newsletter which mostly contains promotional material and their regular promotions include a weekly casino cashback, a sport cashback and a weekly reload bonus.
Sadly, they don’t have a VIP or loyalty program and their support is acceptable, but not the best.
Chipstars VIP + Loyalty
Chipstars Casino doesn’t offer any VIP/loyalty program.
Number of Support Options
Chipstars could have more support options apart from live chat (the best casinos include live chat, email and telephone)
Live Chat Experience
Chipstars's live chat works seamlessly and is very easy to use.
Chipstars's live chat response time is a few seconds or up to a few minutes tops!
Bots & Agents
Live chat agents give usefull and to the point answers and they are both professional and friendly.
* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.
You can contact support at Chipstars via live chat, email, telephone or contact form.
The live chat can be found in the lower right corner of the screen, represented by a white messaging icon on a red background. While the chat is easy to use and the agents aren’t necessarily rude or unprofessional, it did feel as if the support agent didn’t really try to address all my questions.
Chipstars Resposible Gambling
The casino offers self-exclusion and deposit limits, which can be set in your account under 'gambling limits', as well as permanent account closure – for which you can contact support.
300 free spinsClaim bonus
Number of games:
Crypto: 10 €
Crypto: 15 €
Crypto: 6,000 €
live chat, email
Software (game) providers:
- Exclusive First Deposit: 300 free spins
- Monthly Reload: 10% up to 200 €
- Weekly Cashback: 10% up to 2,000 €
- Cashback: 100% up to 1,000 €
- Monday Rakeback: 5%
- Sunday Reload: 5 €
- Cashback: unlimited
- One of the largest game collections
- Games from more than 60 game providers
- Few restricted countries
- Very low bonus wagering requirements
- Exclusive first deposit bonus
- Some basic bonus info hard to find
2:21 PM / Nov 30, 2022
Thank you for commenting and sorry for your trouble. We enquired at Chipstars as soon as we saw your comment. I'm pasting their answer here: "The issue is simple, it is sportsbook related, she was flagged as pro player by our sportsbook provider, provided inaccurate providers and there are linked accounts, as far we are concerned, this is still ongoing. She was offered back all deposits and some extra money, but she wants all, including the illegitimate wins (played 50 times in a row on the same ticket for example)."
A very brief lookup on Google quickly connects you to professional Equestrianism, therefore we can only conclude that Chipstars' action was justified.
2:39 AM / Nov 24, 2022I’ve had the worst experience possible dealing with this betting site. I deposited roughly around 800$ in total to my account. After I lost initial 200$ and 300$ i eventually started winning and made about 3k $ in profit. I passed the verification process in the beginning already and I decided to make a withdrawal of my winnings after about a month of playing. It was rejected and they asked for further verification. I obliged and sent them required documents. But that was not enough. They kept adding and adding the documents, which at the end included: photo of my ID photo of my passport address proof selfie with my username selfie with my ID my crypto wallet used for deposit selfie with my crypto wallet notarised copy of ID notarised proof of address selfie with notarised documents again a photo of ID After i provided all that and they finally ran out of excuses and documents I need to provide they sent me a message that my account is now open for withdrawals. I had a pending withdrawal of 500$ which was approved (much later than they said it would) and on the same day as it was approved I wanted to withdraw the rest (around 3.3k$). I tried to login but found my account BLOCKED. I went on live chat and the agent said i will get a reply in 12-24hrs. I waited. Went on live chat again after a week, the agent said I will DEFINITELY get a reply same day. I waited. Sent numerous emails. Nothing. Went on live chat again. Same lies again. I waited more. Its been more than 3 weeks, my account is blocked, and they keep ignoring me and giving me more lies. I spent a month running around, providing all the documents they came up with so that after I passed it all, they ran out of excuses and just plainly STOLE MY MONEY and ignore me. As a female in this relatively mens betting world I got abused and discriminated before, but what this Casino/betting site did to me is like nothing I experienced before. I will make sure my story is heard and I save more people from trusting into this scam website. SO PLEASE, DON’T REPEAT MY MISTAKE AND PLAY ON A LEGIT SITE, DON’T TRUST THESE CRIMINALS.
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