Casino-X offers one of the largest assortments of sports betting options and won’t leave you disappointed even if you are in to sports promotions and bonuses. They have one of the most frequent and numerous tournaments, but they lack regular bonuses for existing players.
When it comes to visual appearance and user experience they are below average. You can read more about this in the games and UX sections of the Casino-X review.
Established in 2011, Casino-X is licensed and regulated by the government of Curacao.
Players Top GEO’s:
- St. Helena
* Acquired from Google Trends. Not an indication that the casino accepts or targets those countries!
Number of Welcome + Regular Bonuses
Casino X could have more welcome and regular bonuses (the best casinos offer at least 7).
Welcome Bonus Amount
Casino X could have a higher welcome package amount (the best casinos offer at least 1 BTC).
Welcome Bonus Free Spins
Casino X offers at least 200 free spins in their welcome bonuses!
Number of Regular Weekly Promotions
Casino X offers a large amount of regular promotions!
* Regular Promotions = all time unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program
Regular Weekly Promotions Amount
Casino X doesn't offer any regular weekly promotions in form of match bonuses or cash prizes.
Regular Weekly Free Spins
Casino X offers very few weekly free spins (most casinos offer at least 100).
Casino X has very high wagering requirements (most casinos require 40x wagering (on bonus) or less).
* Average wagering requirements across all regular bonuses are taken into account.
Casino-X offers 3 first deposit bonuses as part of their welcome package of up to 450 % and up to 2,350 € + 200 free spins. The wagering for these 3 bonuses is on the bonus + deposit.
- First deposit bonus: 200 % up to 50 € + 200 free spins with a minimum deposit of 20 €,
- First deposit bonus: 150 % up to 300 € + 200 free spins with a minimum deposit of 50 €,
- First deposit bonus: 100 % up to 2,000 € + 200 free spins with a minimum deposit of 500 €,
- Second deposit bonus: 100 % up to 300 € with a minimum deposit of 40 €,
- Third deposit bonus: 50 % up to 400 € with a minimum deposit of 50 €,
- Fourth deposit bonus: 50 % up to 500 € with a minimum deposit of 50 €,
- Fifth deposit bonus: 25 % up to 750 € with a minimum deposit of 50 €,
The wagering requirement for the first two first deposit bonuses is 25x, and for the third one it is 30x. With the first deposit, you receive 200 free spins that are split into 20 free spins for the first 10 days. The wagering requirement for free spins is 20x.
By offering 3 different options for the first deposit, every player can choose what suits them best. But apart from that, the bonuses aren't very high compared to most crypto casinos and the fact that they have a quite high 25-30x wagering on bonus and deposit doesn't work best in your favor.
The second deposit bonus has a wagering requirement of 25x and all the bonuses bellow that have a wagering requirement of 20x.
Casino-X also provides monthly cashback bonuses of 10 % for casino bets and 5 % for sports bets. A player must deposit at least 50 % of the cashback amount to be eligible for the bonus. Both cashback bonuses have a wagering requirement of 3x and are wagered on the bonus + deposit.
They also offer a free bet bonus of 10 € with a wagering requirement of 20x.
Apart from their bonus promotions, Casino-X offers a lot of tournaments. And we mean, A LOT! You can find tournaments for roulette and slot tournaments. Every tournament has its own rules, but most of them have a minimum bet of 0.5 € and a wagering requirement of 3x. Either way, you won't get bored if you decide to join in on these.
Casino-X Bonus Code
Casino-X doesn’t use bonus codes. By using any of the links on Gamblineers to sign up, the bonuses will be applied automatically or they can be activated later in your account.
However, if you get a promo code from loyalty or any other exclusive promotion you can enter the code in the promo section under Bonus code.
Number of Games
Casino X offers fewer games than the majority of casinos that have around 4000
Casino X has games from more game providers than most casinos!
Casino X has all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!
Provably Fair Games
Casino X offers games provably fair by the player
Number of Crypto Games
Casino X could offer more crypto games, but has at least Crash and Dice
* Crypto games: Dice, Plinko, Crash, Wheel Spin, Hi-Lo
Casino-X has around 2,000 games from almost 50 game provides. They offer Casino games, Live games and Sports bets.
Casino-X does not have the best looking lobby. They have a lot of graphics that are colorful and stand out but I think it is a bit too much for my taste. They have a menu where you can filter games by top, new, slots, jackpots, etc. or use the search button to find a specific game. The function that stands out is the function of filtering games by their volatility, and they also allow you to filter the games by game providers. They provide the RTP in the game information section.
In your account, you can also view your gaming history, and you can filter it by time, so you can always keep track of your gaming.
Casino-X offers fewer games than some casinos, but they are easy to find due to their search and filter options. If you are looking for more games, we would recommend other casinos. Check out our crypto slots guide where we list casinos with a lot of games and are overall great to play in. If you are interested in a specific game like crash or dice, we recommend visiting our game guides from the menu.
Casino-X offers nearly 30 different sports and almost 10 e-sports games to bet on. The sportsbook page has the events filtered by time, meaning the events that are happening now are at the top of the page. Following these events, they have the events that will start soon.
They have one of the largest assortments of different sports and esports to bet on compared to other bookmakers.
On the left side of the page, you can sort them by popular and A-Z. Under that, you have a search option so you can find a specific sport that you are looking for. sports, e-sports, and a special category like the US presidential election or Strictly Come Dancing.
They also have one of the most diverse sports bonus offers on the market. They offer a lot of welcome promotions from bonuses to free bets, however they lack promotions for existing players.
Stock Car Racing
Arena of Valor
King of Glory
Casino-X Accessibility & User Experience
Number of Supported Languages
Casino X offers its site in more languages than most casinos!
Casino X accepts only 8 cryptocurrencies (most casinos accept at least 10)
Casino X restricts many countries from playing (the best casinos restrict less than 20)
* Includes restricted countries for using bonuses as well.
Desktop Site Speed
Casino X's desktop website is slower compared to majority of casinos
* Measured with Google Page Speed Insights (Largest Content Paint)
Mobile Site Speed
Casino X's mobile website is slower compared to majority of casinos
* Measured with Google Page Speed Insights (Largest Content Paint)
Hard to Find Info
Basic bonus info
Lost or Diminished Functionalities on Mobile
Casino X keeps all functionalities on mobile
Casino X doesn't annoy you with intrusive and unnecessery notifications and popups
* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.
Casino-X offers their site in more than 10 different languages. They accept around 10 fiat currencies and nearly 10 crypto currencies with around 20 different payment providers. You can see the list of all in the details at the end of the Casino-X review.
The website could look a lot better with fewer animations and smaller header graphics. The live chat option is positioned on the right of the website, and it has a fixed position so you can access it even when you are scrolling through the page.
Some information is hard to find such as bonus information or the loyalty program requirements. Bonus information is scattered across banners, some random pages accessible only through banners, your account,... Loyalty information can only be found in the terms and conditions and is not explained very well, so I think they do not focus on loyalty program much. Overall the website could be more user friendly in terms of how things are explained and how to find information.
Other than the volatility filter option and a good search button where you can find the game you are looking for, nothing stands out.
The website is accessible by VPN (tested with UrbanVpn).
Casino-X Login, Signup & Payments
Required Personal Info to Sign Up and Play
Casino X requires more personal information to sign up and play than the best casinos
Sign Up Process
Casino X's sign up process could be shorter or simpler
Casino X has a very low min. deposit and unlimited max. deposit!
Casino X has a very high min. withdrawal and has a very low max. withdrawal.
Casino X accepts very few cryptocurrencies compared to most casinos (that accept at least 10).
Use of Bonus Codes
Bonus codes are simple to use if they are needed at all
You must wager your deposit amount at least 3 times before being eligible for a withdrawal.
Casino-X's signup process does not take too much time. You need to enter your email, name, and phone number. At signup, you can also choose the display currency. You can choose any deposit method you like each time you make a deposit.
The minimum deposit is 10 € and the maximum withdrawal is 20,000 € which is higher than in most casinos. The maximum withdrawal for crypto is unlimited.
When you want to withdraw your funds, you need to make sure that you have wagered your deposit at least 3x, which is a lot compared to other casinos that have a wagering requirement of only 1x.
Casino-X Regular Players Treatment
You can sign up to Casino X's newsletter.
Regular Weekly Promotions
Casino X has plenty of regular weekly promotions to keep you engaged!
Casino X either has a poor loyalty program or doesn't have one.
Casino X's support is one of the best and will sure take care of all your needs!
* Casino XSupport is rated in the support section of Casino X review.
Casino-X has a newsletter and a loyalty program. Depending on the number of Comp Points accumulated during a game, you will be awarded with a specific status:
- VIP GOLD,
- VIP PLATINUM,
- Dark Knight,
You can view these loyalty program levels in your profile under the section "Achievements." But the loyalty program does not benefit the low-level players because you have to bet a lot of money to get to the level that has at least some exclusive benefits.
Casino-X does not offer many regular promotions such as reload bonuses, free spins etc. However they make up for it with a lot of tournaments that are either daily, weekly, or even monthly, such as roulette or slots tournaments. In some of the tournaments, you can participate just by playing specific games. Casino-X is a one of the casinos with the most tournaments so if you are into that, this the casino for you. On the other hand, if you are into regular bonuses than you might want to check out other casinos.
They provide 24/7 support via live chat or email. They have friendly support agents who respond within minutes. For more information, look in the support section.
Casino-X VIP / Loyalty Program
Loyalty Program Accessibility
Casino X doesn't provide enough information about entering or leveling up the loyalty program
Casino X doesn't have a VIP program
Unique Loyalty Prizes And Features
Casino X's loyalty program doesn't offer unique prizes or features
Number/Value of Added Features For a Loyal Player
Casino X's loyalty program adds very little value to player's experience
Casino-X offers a loyalty program. They do not have a section that describes the program or its benefits. If you want to learn how to join the program, you need to go to the terms and conditions of the website and scroll all the way down and read the terms of the program from there. Apparently they don't emphasize their loyalty program very much, because it takes quite some effort to find relevant information. If a well designed loyalty scheme is what you are looking for, we recommend visiting our VIP casino guide.
Their loyalty program applies automatically while you play specific games, and depending on the amount of money you bet, you receive points. The more money you bet with, the more points you get and the higher your level gets.
- Novice (the required number of Comp Points ranges from 0 to 10);
- Regular (the required number of Comp Points ranges from 10 to 50);
- VIP (the required number of Comp Points ranges from 50 to 500);
- VIP GOLD (the required number of Comp Points ranges from 500 to 5,000);
- VIP PLATINUM (the required number of Comp Points ranges from 5,000 to 25,000);
- Dark Knight (the required number of Comp Points starts at 25,000).
Comp points needed to level up are earned by playing slots, blackjack, poker, and video poker. You earn 1 point for every 100 € wagered, while other games don't earn you any points.
If you want to see your loyalty level you need to go to profile and then to balance which makes no sense. However if you go to the promo tab in your profile and from there to achievements you will find all loyalty levels listed there next to thousands of other achievements which are mentioned nowhere else on the website and don't benefit you at all. There is no way to find out how many comp points you have and your loyalty level in your balance and in your achievements don't match. So good luck making sense out of this.
Number of Support Options
Casino X could have more support options apart from live chat (the best casinos include live chat, email and telephone)
Live Chat Experience
Casino X's live chat doesn't send an email when the chat is over or if the response is late, is intrusive.
Casino X's live chat response time is a few seconds or up to a few minutes tops!
Bots & Agents
Live chat agents give usefull and to the point answers and they are both professional and friendly.
* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.
Casino-X offers email and live chat support. The live support agents are very professional and also respond within seconds. They are usually able to answer your questions in a way that you get the information that you need.
The live chat is located at the far right of the page and its position is fixed, which means it does not disappear while you scroll the page. The good thing about the live chat is also the fact that it stays open while you change sites, is not intrusive, and you can upload images. On the other hand, the bad things about it are the lack of an FAQ page and the fact that you do not receive an email if the response is late.
The best thing about the live chat support is that they do not use bots and are at your service 24/7.
Casino-X Responsible Gambling
Casino-X does not have any responsible gambling features that we know of. If you want to take a break from gambling, they recommend that you contact these organizations that are listed under the information about responsible gambling. If you want to limit your time of playing or take a self-exclusion you can activate that by contacting support.
The organizations that they recommend are:
- Gamblers Anonymous
- Gambling Therapy
Or you can check our page about responsible gambling where you can find all the information and contacts.
200% up to 50 € + 200 free spinsClaim bonus
Number of games:
Crypto: 10 €
Crypto: unlimited, Fiat: 5,000 €
Crypto: 400 €, Fiat: 10 €
Crypto: 20,000 €
Android App, Browser App, IOS App
live chat, email
Software (game) providers:
- First Deposit: 200% up to 50 € + 200 free spins
- First Deposit: 150% up to 300 € + 200 free spins
- First Deposit: 100% up to 2,000 € + 200 free spins
- Second Deposit: 100% up to 300 €
- Third Deposit: 50% up to 400 €
- Fourth Deposit: 50% up to 500 €
- Fifth Deposit: 25% up to 750 €
- Monthly Cashback: 10% up to
- Monthly Cashback: 5% up to
- Free Bet: 10 €
- Games from more than 50 game providers
- Basic bonus info hard to find
- Deposit must be wagered at least 3x
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