Bao Casino has completely cut off all communication with us, therefore disabling us from getting all the necessary information to make their review and details correct and transparent. For this reason we can not advise you to play there and use their services. Since we can not reach them, we can only assume that their communication with their players might be hindered as well.
Bao casino is one of very few casinos to offer an exclusive and unique VIP program. Enjoy provably fair games across all platforms, including an IOS, Android and browser apps! Established in 2019, Bao Casino is regulated and licenced by the Government of Curacao.
Bao Casino Traffic
Players Top GEO’s:
- United States
* Acquired from Google Trends. Not an indication that the casino accepts or targets those countries!
Bao Casino Bonuses
Number of Welcome + Regular Bonuses
They could have more welcome and regular bonuses (the best casinos offer at least 7).
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Welcome Bonus Amount
The welcome package amount is higher than in most casinos!
Welcome Bonus Free Spins
There could be more welcome free spins (the best casinos offer at least 200).
Number of Regular Weekly Promotions
They offer very few regular promotions (most casinos have at least 2 weekly promotions).
* Regular Promotions = all time-unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program
Regular Weekly Bonuses Amount
The weekly bonuses couls be higher (the best casinos offer at least $5000 worth of bonuses).
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Regular Weekly Free Spins
There are very few weekly free spins (most casinos offer at least 100).
Wagering requirements could be lower (the best casinos require 20x wagering (on bonus) or less).
* Average wagering requirements across all regular bonuses are taken into account.
Bao casino welcomes you with 3 bonuses. Exclusive first deposit bonus is 130 % up to 0.5 BTC + 60 free spins instead of the regular 100% + 20 free spins. To qualify for it you need to deposit at least 15 € and wager the bonus 40x and the free spins 30x.
They also have a High roller first deposit bonus of 100 % up to 1000 € BTC + 100 free spins, but to be honest, this one doesn’t make sense for crypto because it’s smaller than the basic first deposit bonus. If you decide to use it anyway, you have to deposit at least $200 and it comes with 50x wagering on bonus 30x on free spins. Bonus code: HIGHROLLER.
The second deposit bonus brings you 50 % up to 0.5 BTC + 30 free spins. Use the bonus code: second to get it. Wagering is 40x on bonus, 30x on free spins and the minimum deposit is 20 €.
Third deposit bonus is 50 free spins and also requires the bonus code: third. Min. deposit 25 € and 30x wagering.
Regular players can use two more bonuses:
- Monday cashback: 10 % up to 500 € on all deposits made on Mondays. Requires at least 50 € of total deposits. Wagering 30x on bonus, bonus code: DEP10.
- Friday free spins: 50 free spins with a min. deposit of 30 € and 30x wagering. Bonus code: FRS50.
Bao Casino Bonus Code
- First deposit high roller Bonus: 100 % up to 1000 € + 100 free spins. Bonus code: HIGHROLLER
- Second deposit bonus: 50 % up to 0.5 BTC + 30 free spins. Bonus code: second
- Third deposit bonus: 50 free spins. Bonus code: third
- Cashback: 10 % up to 500 €. Bonus code: DEP10
- Friday free spins: 50 free spins. Bonus code: FRS50
Bonus codes can be entered in the deposit window, you can’t miss it.
Bao Casino Games
Number of Games
They could have more games (the best casinos have at least 4000)
They could offer games from more game providers (the best casinos work with at least 47)
You will find all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!
Provably Fair Games
The casino offers games provably fair by the player
Number of Crypto Games
They offer very few crypto games or none at all
* Crypto games: Dice, Crash, Plinko
Bao casino hosts more than 2,600 games from over 35 game providers and a wide variety of slots, poker, blackjack, baccarat and roulette. But Bao Casino doesn’t stop there, they also have crypto games, jackpots and live games. You can even find some provably fair games by BGaming.
The lobby has a consistent shade of purple, light icons, featuring a Chinese cat mascot. The horizontal scrolling banner promoting tournaments and bonuses reminds a bit of a cinema-like promo of new movies.
To quickly filter through the games, you can sort them by name, popular and new.
To find RTP of a game check in the settings while playing it. Game history is available under My Account for the last 50 transactions.
Bao Casino Accessibility & User Experience
Number of Supported Languages
The casino offers it's site only in 5 languages (most casinos have at least 7)
The casino accepts only 5 cryptocurrencies (most casinos accept at least 10)
Many countries are restricted from playing (the best casinos restrict less than 20)
* Includes restricted countries for using bonuses as well.
Desktop Site Speed
Desktop website speed is ok but could be faster
* Measured with Google Page Speed Insights (Largest Contentful Paint)
Mobile Site Speed
Mobile website is slower compared to majority of casinos
* Measured with Google Page Speed Insights (Largest Content Paint)
Hard to Find Info
All important information is easily accessible
Lost or Diminished Functionalities on Mobile
All functionalities work well on mobile
There are no intrusive and unnecessery notifications and popups
* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.
Bao casino restricts 24 countries from creating accounts and depositing real money.
Their website loads really slow on mobile, even though it is responsive on desktop and mobile. However, they do have Android and iOS Apps and even a browser app!
Bao Casino Login, Signup & Payments
Required Personal Info to Sign Up and Play
More personal information is required to sign up and play than in the best casinos
Sign Up Process
The sign up process is short and simple!
Very low min. deposit and unlimited max. deposit!
Min. withdrawals could be lower and max. withdrawals are among the highest.
The casino accepts very few cryptocurrencies compared to most casinos (that accept at least 10).
Use of Bonus Codes
Bonus codes are simple to use if they are needed at all
You must wager your deposit amount at least 3 times before being eligible for a withdrawal.
Bao casino’s signup process is very straight forward, although they require your country and phone number besides your email.
Switching between currencies is simple and you can choose a different one each time you make a deposit.
Bao doesn’t accept a lot of cryptocurrencies, but they have some more variability in third party payment providers.
Bao Casino Regular Players Treatment
You can sign up to a newsletter.
Regular Weekly Promotions
There are very few or no regular weekly promotions.
The casino has a good VIP program!
Support is ok but could be better.
*Support is rated in the support section of Bao casino review.
Since Bao Casino doesn’t use social media, you can be up to date with most of their promotions by signing up to their email newsletter or by agreeing to receive SMS notifications.
Their VIP program is quite luxurious for the top levels members, but regular players who are on the Quest journey can also make a good use of the bonuses and cashback prizes. You don’t have to opt in to become a VIP and get those prizes, with every bet you make you are already collecting points and getting closer to better rewards.
Bao Casino VIP + Loyalty
Loyalty Program Accessibility
This loyalty program could be more affordable
This VIP program is one of the most exclusive ones!
Unique Loyalty Prizes And Features
This loyalty program offers electronic gadgets, alcohol
Unique VIP Prizes And Features
This VIP program offers luxury gifts (jewelry or watch of player's choice), special events by invitation only
Number/Value of Added Features For a Loyal Player
The loyalty program offers one of the richest experiences!
Number/Value of Added Features For a VIP Player
The VIP program offers one of the richest VIP experiences!
Bao casino’s VIP program is based on a Quest consisting of 100 levels, where every 10th level (level 10, 20, 30,..) gets you certain gifts. These gifts start “small” like free spins, better cashback and cash prizes, and lead to an apple watch, a play-station, an iPhone, a trip to Macau, …
When you reach level 60 of the Quest you officially become a VIP. Here is the list of VIP levels with their benefits:
- Level 60 – Bronze: VIP manager, withdrawal limit 1.5x, 5 % monthly cashback, birthday bonus of $500
- Level 80 – Silver: personal VIP manager, withdrawal limit 2x, 7 % monthly cashback, birthday bonus of $1,500 + gift (treats and alcohol worth $250)
- Level 90 – Gold: personal VIP manager, withdrawal limit 3x, 10 % monthly cashback, birthday bonus of $3,000 + tech gift (gadget of your choice worth $500), special events
- Level 100 – Diamond: personal VIP manager, unlimited withdrawal limits, 10 % monthly cashback, birthday bonus of $8,000 + luxury gift (jewellery, watch) worth up to $2,000, special events
The withdrawal limit multiplier applies to the regular withdrawal limits.
The special events are only by invitation for Gold and Diamond players. You can only become a Diamond level VIP if contacted by a VIP manager.
Bao Casino Support
Number of Support Options
They could have more support options apart from live chat (the best casinos include live chat, email and telephone)
Live Chat Experience
Live chat doesn't send an email when the chat is over or if the response is late.
Live chat response time is a few seconds or up to a few minutes tops!
Bots & Agents
Live chat agents tend to give generic answers and they are both professional and friendly. You have to talk to a bot before getting to an agent.
* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.
For any assistance you might need, Bao Casino has a live chat, a contact form or you can contact them by email directly.
Their FAQ section can be found at the top navigation bar at Info > FAQ. It covers substantial information about pretty much anything. The questions are categorized into FAQ, account, deposits and withdrawals, bonuses, casino, safety, responsible gaming.
In my experience, live chat agents replied within minutes, answered with respect and provided useful links although their answers were somewhat generic. Unlike many casinos, the live chat here can be used without entering additional information. It also stays open when changing pages.
Bao Casino Responsible Gambling
Bao casino utilizes the following responsible gaming options: self exclusion, cooling-off period, deposit, loss and wager limits, session limit, and of course permanent account closure.
In default mode you will not see the self exclusion and deposit limit options, turn on the advanced mode in the right corner and they will show up.
130% up to 0.5 BTC + 60 free spinsClaim bonus
Number of games:
Crypto: 0.1 mBTC, Fiat: $10
Crypto: unlimited, Fiat: $4,000
Crypto: 1 mBTC, Fiat: $20
Crypto: 10 BTC, Fiat: $4,000
Android App, Browser App, IOS App
live chat, email
Software (game) providers:
- Exclusive First Deposit: 130% up to 0.5 BTC + 60 free spins
- Second Deposit: 50% up to 0.5 BTC + 30 free spins
- Third Deposit: 50 free spins
- Friday Free Spins: 50 free spins
- Monday Cashback: 10% up to 0.036 BTC
- One of the best VIP/loyalty programs
- Exclusive first deposit bonus
- Deposit must be wagered at least 3x