Joo Casino provides a very clean and easy to use casino experience coupled with sports and esports betting. Enjoy games from over 90 different game providers, including some provably fair games from BGaming. Established in 2020, Joo Casino is regulated and licenced by the Government of Curacao.
Joo Casino Traffic
Players Top GEO’s:
- New Zealand
* Acquired from Google Trends. Not an indication that the casino accepts or targets those countries!
Joo Casino Bonuses
Number of Welcome + Regular Bonuses
They could have more welcome and regular bonuses (the best casinos offer at least 7).
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Welcome Bonus Amount
The welcome package amount could be higher (the best casinos offer at least 1 BTC).
Welcome Bonus Free Spins
There could be more welcome free spins (the best casinos offer at least 200).
Number of Regular Weekly Promotions
They could offer more regular promotions (the best casinos offer at least 8 every week).
* Regular Promotions = all time-unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program
Regular Weekly Bonuses Amount
The weekly bonuses couls be higher (the best casinos offer at least $5000 worth of bonuses).
* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet
Regular Weekly Free Spins
There could be more weekly free spins (the best casinos have at least 200).
Wagering requirements are very high (most casinos require 40x wagering (on bonus) or less).
* Average wagering requirements across all regular bonuses are taken into account.
Joo Casino has a good bonus collection, the Welcome bonus includes a x50 wager and two days of 25 free spins.
The First deposit bonus: 100 % up to 200 € + 50 free spins, you need to make a deposit of minimum 0.2 mBTC or it’s equivalent.
Second deposit bonus (code: RELAX) is 50% up to 300 € with a minimum deposit of 20 € and a 50x wager.
Third deposit bonus (code: ACTNOW): 50% up to 500 € + 50 free spins with a 50x wager.
Other bonuses include weekly Reload bonuses:
Monday Reload (code: MON40) once each Monday use the code while depositing to get 40% bonus up to 100 € with a 50x wager.
Wednesday Reload (code: BOOK) use the code once each Wednesday to get free spins, the minimum deposit is 20 € or more = 20 free spins, 50 € or more = 50 free spins, 100 € or more = 100 free spins.
Highroller Reload (code: HIGHROLL): 50% up to 1000 € with a minimum deposit of 500 €, this bonus is available once per two weeks since the last time the player claimed it, with a 50x wager.
Joo Casino Bonus Codes
- For the second deposit bonus use code: RELAX
- For the third deposit bonus use code: ACTNOW
- For the Monday Reload bonus use code: MON40
- For the Wednesday reload bonus use code: BOOK
- For the Highroller Reload bonus use code: HIGHROLL
Bonus codes can be entered in your account, in the Promo section.
Joo Casino Games
Number of Games
They have more games than most casinos!
They have games from fewer game providers than most casinos (who have at least 47)
You will find all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!
Provably Fair Games
The casino offers games provably fair by the player
Number of Crypto Games
They offer very few crypto games or none at all
* Crypto games: Dice, Crash, Plinko
Joo Casino offers players a huge amount of games, with over 5,900 to choose from and over 90 game providers.
The casino lobby is dark-themed and very easy to navigate. Besides the option to filter by providers, players can see recommended games, top games, new games, promotions, live games and table games.
Game history can be found in the player’s profile with the last 50 transactions being available, and the volatility of games is always displayed bellow the game being played and RTP can be found by clicking the information icon on both desktop and mobile.
Joo Casino Accessibility & User Experience
Number of Supported Languages
The casino could offer it's site in more languages (the best casinos have at least 10)
The casino accepts only 6 cryptocurrencies (most casinos accept at least 10)
Many countries are restricted from playing (the best casinos restrict less than 20)
* Includes restricted countries for using bonuses as well.
Desktop Site Speed
Desktop website is among the fastest!
* Measured with Google Page Speed Insights (Largest Contentful Paint)
Mobile Site Speed
Mobile website speed is ok but could be faster
* Measured with Google Page Speed Insights (Largest Content Paint)
Hard to Find Info
All important information is easily accessible
Lost or Diminished Functionalities on Mobile
All functionalities work well on mobile
There are no intrusive and unnecessery notifications and popups
* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.
The site is accessible by VPN (tested with Browsec) and loads fast on both desktop and mobile, while the navigation through the site is very easy.
Joo Casino Login, Signup & Payments
Required Personal Info to Sign Up and Play
A lot of personal information is required to sign up and play
Sign Up Process
The sign up process is short and simple!
Very low min. deposit and unlimited max. deposit!
Min. withdrawals could be lower and max. withdrawals are among the highest.
The casino accepts very few cryptocurrencies compared to most casinos (that accept at least 10).
Use of Bonus Codes
To use bonus codes you must either contact support or be careful where and when you enter them
You need to wager your deposit amount only once before being eligible for a withdrawal.
The signup process is fast, but they do require your email, country, phone number, and the currency you want to use, then a confirmation mail is needed in order to activate the account. When making a deposit, some additional information is required; address, gender, phone number, first and last name.
When making the account you can choose from a number of fiat and cryptocurrencies, which doesn’t matter much, since you can change and add the currencies you want to use in your Account Wallet later.
Joo Casino Regular Players Treatment
You can sign up to a newsletter.
Regular Weekly Promotions
There could be more regular weekly promotions, but at least they have some!
The casino has an average loyalty program.
Support is one of the best and will sure take care of all your needs!
*Support is rated in the support section of Joo casino review.
Joo Casino has a newsletter which you can subscribe to by checking the box when creating your account.
To progress in their loyalty program you need to collect comp points, for each 20 € (or currency equivalents) of real bets in slots, you get one comp point.
For assistance and questions there is always a live chat available.
Joo Casino VIP + Loyalty Program
Loyalty Program Accessibility
This loyalty program is one of the most accessible ones!
The casino doesn't have a VIP program
* Learn what makes a VIP program different from a loyalty program.
Unique Loyalty Prizes And Features
This loyalty program doesn't offer unique prizes or features
Number/Value of Added Features For a Loyal Player
The loyalty program could add more value to player's experience
Joo Casino has a loyalty program with 7 different levels.
Players progress from Newbie level up to King level, the rewards of which include:
- Cashback on Mondays
- level-up Mystery Prizes
- up to 15% cashback
- special VIP bonuses
To level up, you must earn comp points by wagering in the casino, for each 20 € (or currency equivalents) of real bets in slots, you get one comp point.
Here are their levels and rewards:
- Newbie (200-2,499 CP) gets 5 % cashback
- Gambler (2,500-4,999 CP) gets 6 % cashback
- Professional (5,000-9,999 CP) gets 7 % cashback
- Master (10,000-14,999 CP) gets 8 % cashback
- Guru (15,000-19,999 CP) gets 9 % cashback
- Sensei (20,000-24,999 CP) gets 10 % cashback
- King (25,000 CP and more) gets 15 % cashback
All comp points earned are reset to zero on the first Monday of the month at 13:00 UTC—14:00 UTC.
Exchange redeemable comp points rate is 1.00 € per 100 points.
Joo Casino Support
Number of Support Options
They could have more support options apart from live chat (the best casinos include live chat, email and telephone)
Live Chat Experience
Live chat doesn't send an email when the chat is over or if the response is late.
Live chat response time is a few seconds or up to a few minutes tops!
Bots & Agents
Live chat agents give usefull and to the point answers and they are both professional and friendly.
* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.
Joo Casino offers three support options; a support e-mail address found in the support tab or a contact form on their site, and a live chat through their website, which is quick in response and extensive in answering.
They also have an organized FAQ section, where you can find basic information about registration, Account Deposits & Withdrawals, games, promotions and privacy.
Joo Casino Responsible Gambling
Joo casino has Deposit, Loss and Wager limits as well as Session limits, Cooling-off and Self-exclusion, all of which can be set in your profile settings.
100% up to 200 € + 50 free spinsClaim bonus
Number of games:
Crypto: 0.2 mBTC, Fiat: 20 €
Crypto: unlimited, Fiat: 4,000 €
Crypto: 1 mBTC, Fiat: 20 €
Crypto: 10 BTC, Fiat: 4,000 €
Only In Browsers
live chat, email
Software (game) providers:
- First Deposit: 100% up to 200 € + 50 free spins
- Second Deposit: 50% up to 300 €
- Third Deposit: 50% up to 500 € + 50 free spins
- Reload: 50% up to 1,000 €
- Monday Reload: 40% up to 100 €
- Wednesday Free Spins: 100 free spins
- One of the largest game collections
- A lot of personal info required at signup