GamblineersJoo Casino Review

Joo Casino Review

Item: Joo Casino Review
Rating: 5.2 / 10
Author: Gamblineers

5.2

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Bonuses

6/10

Games

7/10

Accessibility & UX

7/10

Regular Players Treatment

8/10

VIP + Loyalty

6/10

Support

10/10

Rating from Askgamblers 7.8/10

Rating from Trustpilot 2.0/5

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Overview

Joo Casino provides a very clean and easy to use casino experience coupled with sports and esports betting. Enjoy games from over 90 different game providers, including some provably fair games from BGaming. Established in 2020, Joo Casino is regulated and licenced by the Government of Curacao.

Joo Casino Traffic

Players Top GEO’s:

Australia
New Zealand
Russia
Canada
Ukraine

* Acquired from Google Trends. Not an indication that the casino accepts or targets those countries!

Joo Casino Bonuses

6/10

Number of Welcome + Regular Bonuses

They could have more welcome and regular bonuses (the best casinos offer at least 7).

* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet

Welcome Bonus Amount

The welcome package amount could be higher (the best casinos offer at least 1 BTC).

Welcome Bonus Free Spins

There could be more welcome free spins (the best casinos offer at least 200).

Number of Regular Weekly Promotions

They could offer more regular promotions (the best casinos offer at least 8 every week).

* Regular Promotions = all time-unlimited promotions without the welcome offer and bonuses in the VIP/loyalty program

Regular Weekly Bonuses Amount

The weekly bonuses couls be higher (the best casinos offer at least $5000 worth of bonuses).

* Regular Bonuses = Reload, Cashback, Free spins, Rakeback, Faucet

Regular Weekly Free Spins

There could be more weekly free spins (the best casinos have at least 200).

Wagering Requirements

Wagering requirements are very high (most casinos require 40x wagering (on bonus) or less).

* Average wagering requirements across all regular bonuses are taken into account.

Joo Casino has a good bonus collection, the Welcome bonus includes a x50 wager and two days of 25 free spins.

The First deposit bonus: 100 % up to 200 € + 50 free spins, you need to make a deposit of minimum 0.2 mBTC or it’s equivalent.

Second deposit bonus (code: RELAX) is 50% up to 300 € with a minimum deposit of 20 € and a 50x wager.

Third deposit bonus (code: ACTNOW): 50% up to 500 € + 50 free spins with a 50x wager.

Other bonuses include weekly Reload bonuses:

Monday Reload (code: MON40) once each Monday use the code while depositing to get 40% bonus up to 100 € with a 50x wager.

Wednesday Reload (code: BOOK) use the code once each Wednesday to get free spins, the minimum deposit is 20 € or more = 20 free spins, 50 € or more = 50 free spins, 100 € or more = 100 free spins.

Highroller Reload (code: HIGHROLL): 50% up to 1000 € with a minimum deposit of 500 €, this bonus is available once per two weeks since the last time the player claimed it, with a 50x wager.

Joo Casino Bonus Codes

For the second deposit bonus use code: RELAX
For the third deposit bonus use code: ACTNOW
For the Monday Reload bonus use code: MON40
For the Wednesday reload bonus use code: BOOK
For the Highroller Reload bonus use code: HIGHROLL

Bonus codes can be entered in your account, in the Promo section.

Joo Casino Games

7/10

Number of Games

They have more games than most casinos!

Game Providers

They have games from fewer game providers than most casinos (who have at least 47)

Game Variety

You will find all the popular regular and live games (slots, poker, roulette, blackjack, baccarat)!

Provably Fair Games

The casino offers games provably fair by the player

Number of Crypto Games

They offer very few crypto games or none at all

* Crypto games: Dice, Crash, Plinko

Joo Casino offers players a huge amount of games, with over 5,900 to choose from and over 90 game providers.

The casino lobby is dark-themed and very easy to navigate. Besides the option to filter by providers, players can see recommended games, top games, new games, promotions, live games and table games.

Game history can be found in the player’s profile with the last 50 transactions being available, and the volatility of games is always displayed bellow the game being played and RTP can be found by clicking the information icon on both desktop and mobile.

Joo Casino Accessibility & User Experience

7/10

Number of Supported Languages

The casino could offer it's site in more languages (the best casinos have at least 10)

Cryptocurrencies

The casino accepts only 6 cryptocurrencies (most casinos accept at least 10)

Restricted Countries

Many countries are restricted from playing (the best casinos restrict less than 20)

* Includes restricted countries for using bonuses as well.

Desktop Site Speed

Desktop website is among the fastest!

* Measured with Google Page Speed Insights (Largest Contentful Paint)

Mobile Site Speed

Mobile website speed is ok but could be faster

* Measured with Google Page Speed Insights (Largest Content Paint)

Hard to Find Info

All important information is easily accessible

Lost or Diminished Functionalities on Mobile

All functionalities work well on mobile

Popup Notifications

There are no intrusive and unnecessery notifications and popups

* Popups and notifications are deemed intrusive if they keep opening on multiple pages even after closing, covering the majority of the screen and generally interfering with user experience.

Joo Casino site currently offers 9 language options, but they do restrict many countries.

When it comes to payments, they are currently accepting only six cryptocurrencies, but they do offer over 20 other payment methods.

The site is accessible by VPN (tested with Browsec) and loads fast on both desktop and mobile, while the navigation through the site is very easy.

Joo Casino Login, Signup & Payments

7/10

Required Personal Info to Sign Up and Play

A lot of personal information is required to sign up and play

The sign up process is short and simple!

Deposits

Very low min. deposit and unlimited max. deposit!

Withdrawals

Min. withdrawals could be lower and max. withdrawals are among the highest.

Cryptocurrencies

The casino accepts very few cryptocurrencies compared to most casinos (that accept at least 10).

Use of Bonus Codes

To use bonus codes you must either contact support or be careful where and when you enter them

Wagering deposits

You need to wager your deposit amount only once before being eligible for a withdrawal.

The signup process is fast, but they do require your email, country, phone number, and the currency you want to use, then a confirmation mail is needed in order to activate the account. When making a deposit, some additional information is required; address, gender, phone number, first and last name.

When making the account you can choose from a number of fiat and cryptocurrencies, which doesn’t matter much, since you can change and add the currencies you want to use in your Account Wallet later.

Joo Casino Regular Players Treatment

8/10

Newsletter

You can sign up to a newsletter.

Regular Weekly Promotions

There could be more regular weekly promotions, but at least they have some!

VIP/Loyalty Program

The casino has an average loyalty program.

Support

Support is one of the best and will sure take care of all your needs!

*Support is rated in the support section of Joo casino review.

Joo Casino has a newsletter which you can subscribe to by checking the box when creating your account.

To progress in their loyalty program you need to collect comp points, for each 20 € (or currency equivalents) of real bets in slots, you get one comp point.

For assistance and questions there is always a live chat available.

Joo Casino VIP + Loyalty Program

6/10

Loyalty Program Accessibility

This loyalty program is one of the most accessible ones!

VIP Program

The casino doesn't have a VIP program

* Learn what makes a VIP program different from a loyalty program.

Unique Loyalty Prizes And Features

This loyalty program doesn't offer unique prizes or features

Number/Value of Added Features For a Loyal Player

The loyalty program could add more value to player's experience

Joo Casino has a loyalty program with 7 different levels.

Players progress from Newbie level up to King level, the rewards of which include:

Cashback on Mondays
level-up Mystery Prizes
up to 15% cashback
special VIP bonuses

To level up, you must earn comp points by wagering in the casino, for each 20 € (or currency equivalents) of real bets in slots, you get one comp point.

Here are their levels and rewards:

Newbie (200-2,499 CP) gets 5 % cashback
Gambler (2,500-4,999 CP) gets 6 % cashback
Professional (5,000-9,999 CP) gets 7 % cashback
Master (10,000-14,999 CP) gets 8 % cashback
Guru (15,000-19,999 CP) gets 9 % cashback
Sensei (20,000-24,999 CP) gets 10 % cashback
King (25,000 CP and more) gets 15 % cashback

All comp points earned are reset to zero on the first Monday of the month at 13:00 UTC—14:00 UTC.

Exchange redeemable comp points rate is 1.00 € per 100 points.

Joo Casino Support

10/10

Number of Support Options

They could have more support options apart from live chat (the best casinos include live chat, email and telephone)

Live Chat Experience

Live chat doesn't send an email when the chat is over or if the response is late.

Response Time

Live chat response time is a few seconds or up to a few minutes tops!

Bots & Agents

Live chat agents give usefull and to the point answers and they are both professional and friendly.

* Talking to a bot is not necesserily a bad thing but it does prolong the time for resolving your issue if you must talk to an agent.

Joo Casino offers three support options; a support e-mail address found in the support tab or a contact form on their site, and a live chat through their website, which is quick in response and extensive in answering.

They also have an organized FAQ section, where you can find basic information about registration, Account Deposits & Withdrawals, games, promotions and privacy.

Joo Casino Responsible Gambling

Joo casino has Deposit, Loss and Wager limits as well as Session limits, Cooling-off and Self-exclusion, all of which can be set in your profile settings.

100% up to 200 € + 50 free spins

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